Hotels Near Marcel Town Center in Montgomery County

Good good good good

We selected this place to have our kids Pre Homecoming dance. We wanted them to take pictures, eat and enjoy the environment. It turned out amazing! The Manager, John and his staff were so hospitable and friendly! The service and the restaurant food was top of the line! We are Definitely coming back again!

We had a double queen bed room for three of us overlooking the lake. There was everything you needed in the room, microwave, fridge, iron, hairdryer etc… Outdoor Swimming pool, and gym which we used. The location was perfect for the wedding we were attending in Conroe and the room was fantastic value for money. Good breakfast options and a little shop for essentials. Across the road form a service station and amenities also. The only thing missing was a bar.

While looking for a vacation, we came across this resort. The pictures of the resort showed nice spacious open and clean units. The resort was close to family and we booked two units so we could spend time with them while we were here. My mother planned to drive down from her home to be with us as well. When we arrived we saw the buildings shown on the website. However, we began to sense there was a problem when we were given our keys and told to drive to a different side of the resort. Once we finally found the unit the first thing that struck us was the smell coming from the dumpster and the flies feasting on trashed chicken that had been thrown on the ground. When we opened the door to the unit our first impression was that it was small, dark and dingy. My husband saw ”brown stuff” in the tub. We immediately went to the front desk and asked to speak to the manager. When we told her of the problem we had and that we would like to be moved to units shown on the website, she said they were full and were only for Hilton ”presidential” guests/members. Funny though, the parking lot was pretty empty. When we asked why the pictures of the cabins were not on the website, she said they had sent them to RCI for posting but they had not posted them. Had we seen those pictures when we were looking we definitely would not have booked. We told them we were checking out. They were friendly and told us they would refund the deposit and apologized for the problem. We then went outside to call RCI. The agent was very helpful but when we told him what the manager said regarding the pictures posted he said they only post what the resort sends and cannot guarantee what is looks like. He suggested that next time before we book we all the resort directly to make sure their description on line is what they have. Really? Yes, we did get 2 two bedroom units as reserved but not in units they offer via website. We have been trading with RCI for many years and this is the first time we've run into this situation. Online descriptions need to disclose and show everything that is offered. I was able to stop my mother from driving 4 hours for nothing and fortunately was able to stay with the family who was supposed to stay with us at the resort. If I was Hilton, I would not want these ”rustic” cabins to be part of what I offer my customers. Hilton- put out full disclosure for this resort. We would not recommend these resort ”cabins”