I called in and messaged to borrow a vacuum cleaner and requested more toilet papers — both of which never arrived. These requests were made on 2 separate days. The dining chairs, sofas and bed linens are stained, dirty and have seen better days. The floors requires serious thorough wipe down. Walls and floors are filled with dust bunnies and spider webs (dangling from the ceiling). Most wall electrical sockets are missing the plates (exposed wires) which are hazardous. The dryer machine is filled with clothes lint that has not been emptied in ages (fire hazardous). The TV remote is not working with the actual TV. The online description writes air conditioning but in reality, only the living room/dining room has a/c. I didn’t expect the bedrooms to be in the basement either. Charging for cleaning fee means actually cleaning all surfaces (walls, ceilings, floors) but it’s not the case. I’ve also killed about 10 fruit flies while staying here. I would not recommend this place to anyone.