Terrasse Royale Hotel Reviews

Alarm went off for 2 hours from 6 AM to 8 AM on my floor. I kindly asked if it was possible to get somehow compensated for this "inconvenience". Was met with such hostility and disrespect from the person in charge, it shooked me. I left unrested from my disrupted sleep and upset from this interaction. Thinking back on it, I would have paid not to go through that. Just for the sake of reviewing to the fullest because I can't really be bothered by details usually, first thing I noticed entering the room was a contrast in between white sheets and black hairs leftovers. I got cold at night and there is no control over the heating. Otherwise, the room was cozy and welll maintained. I was greated with kindness at arrival, from the guy on the night shift.

In Old Montreal, you have to take the subway, but there is a cathedral, a park mart, and several restaurants nearby. Room condition was good. However, I had to pay a security fee of 200 Canadian dollars. It was inconvenient to hear that it took some time to get a refund.

Transportation - For those who rent a car, the fee is 20 Canadian dollars per night, which I think is quite reasonable. Those who use “public transportation” will find it convenient as the subway station is right next to it. It was convenient as it was close to the cathedral and there was a food mart nearby. The accommodation was very spacious, it was possible to cook, and most of all, it was clean. The front desk staff were friendly.

The transportation is convenient. The hotel is on the roadside, and the parking entrance is difficult to find. Generally, the garage door is closed; it is a 15-minute walk from Mount Royal. The hotel room is big enough and clean. There are supermarkets and restaurants near the hotel, making life convenient.

Small, more family-friendly hotel, very well located next to Mount Royal Park. Friendly welcome. Lively but not noisy street. Several restaurants and grocery stores on the street. Café attached to reception. Metro less than 5 minutes, city center in less than 20 minutes (one stop plus change for the main line). I highly recommend this hotel.

The house is clean, fully equipped and comfortable.

Our stay was great overall, but the doors and walls were quite thin. People speaking loudly in the hallway sounded like they were in the room with us, and we could hear snoring in the next room.

Loved the location of the property everything I needed was walking distance. Beautiful view of the St. Joseph Oratory. Friendly helpful staff.

There was a party going all night in my floor, people screaming, loud noises. Called front desk and nothing happened.

Excellent room and fantastic staff. Beautiful place to stay, and great location for food and easy access to metro. Merci beaucoup 😊

This was the second hotel we stayed in on our trip to Montreal, and by far our favorite. The staff was extremely hospitable and the hotel had great amenities. The cafe adjacent to the hotel was delightful for breakfast and coffee before we departed, and we bought many treats to take home from the bakery next door - all of which were wonderful.

It was convenient, we have a big vehicle and parking was an issue. The underground could not accommodate over 6ft truck. The receptionish did the best they could to assist, however, we felt worried that our vehicle maybe towed. Some arrangements should have been made for us.

While the renovated rooms looked good, they were still doing very loud renovations in the rest of the hotel and this is not posted on their site, nor was it mentioned when we checked in. The reception staff were rude and reactive when we said this wasn’t acceptable. We left and got a refund through *******.

Under construction so noisy at times but I see the rooms have been newly renovated . Parking is terrible but was able to manage it. Great staff and would recommend it