This hotel is absolutely one of the nicest hotels I have ever stayed in my travel journey. Right from the check in to check out we were treated like royalty. All the staff is extremely friendly and go out of their way to offer assistance and recommendations. In particular the valet staff made recommendations of landmark Montreal destinations which we enjoyed immensely.This was our first time to Montreal, the location was perfect, and we found it easy to navigate around the city. The room was a suite, lots of areas to relax, big screen tv, nespresso machine, tea, and wine for purchase in mini fridge with cream for coffee. Bed was like sleeping on a cloud, bathroom had swiss shower head, and full deep bathtub. Shampoo and bath products are from LOcctaine, very luxurious. They go the extra mile here, and you know the staff enjoy their work, they are always smiling and laughing. Highly recommend this hotel in Old Montreal, this experience will be a lovely and positive memory for years to come. Thank you Merci Beaucoup!