Auberge du Plateau

I stayed in a 8 bed mixed dorm. Very basic amenities, tiny luggage storage that would only fit a hand bag, so everyone’s luggage was everywhere and the rooms were small, it felt quite suffocating at times. There was only one shared bathroom across the whole floor, yet 3 showers? The terrace was closed, there was construction going on all day and I had a negative experience with people in my room talking on their phones in the middle of the night. The breakfast was nice though and the location was ok. However, I wouldn’t recommend.

Nice hostel facilities and breakfast. HOWEVER There is one employee who will make your life miserable. Here was my experience. He came into the room at 00:45 and made a bunch of noise. In and out of his locker, not even trying to be quiet. Dragging stuff around, etc. Didn't matter to me, it's a hostel, plus I was watching TV very quietly. After his five or so minutes of banging around, he asked me to turn the volume down. I literally clicked the volume down then up, and asked if it was okay and he said yes. Ha! The street noise was more than my movie, for reference. What he did next was even more upsetting. He proceeded to wake up an older gentleman, and ask him to turn off his nightlight... the extremely dim nightlight that I'm sure the hostel chose so that they could be left on and not bother people, yet safely go to the bathroom in the middle of the night. The crazy part is I saw in his pile of stuff both earplugs and a sleep mask. He was also bottom bunk, so could have made a sheet curtain like I had done with my comforter. Why did he do these things? Solely as a power grab I believe. He also told me he liked to sleep in until 9, breakfast starts at 8 and is when my alarm went off. Right on! He did change rooms, but continued to enter ours to retrieve items from his locker and the closet. Often neglecting to close the door on his way out. He's a bully, I have spoken to others here who have had the same experience. The other staff are all wonderful, helpful people. Solely because of him, I would recommend staying elsewhere.

Staff need more training on how to welcome, direct and inform guests about protocols

Terrific location and super clean accommodation - basics only. Double bed is akin to an American Full. Recommend as a great base for Montreal; also strong wifi!