Griffintown Hotel

Good location

We appreciated staying in an apartment with a kitchen. I will be more attentive when I book a stay in future. We were mistaken in thinking the building had a gym and bathtub (rather than a shower) so we learned we just have to be a little more astute when we book a place to stay.

Griffintown is a must.

THe propoerty itself and the surroundings are excellent

Nice and comfortable

Booked this hotel for the nicki minaj concert April 17th with a friend and our two daughters. I chose this hotel because I wanted a large modern room with 2 separate bedrooms and bathrooms, and this one looked the best even though a little farther from Bell center. Ended up being a nice 15 minute walk (I walk fast) which was better than expected. Don't get me wrong the room was fabulous and suited our needs, ubereats delivers anything you want , great location close to everything you could need. The problem was the staff: ALL service at front desk, manager and parking. So it's self parking, FINE. I got the magnetic thing to let you in parking and they told me since I had a larger vehicle, they would give me a "better, larger spot" sub-level 4. The parking lot was not nearly full at higher levels and lower we're not bigger. First two floors going down are one-way but lower are not. Indicators not visible and very confusing, took 30 minutes to figure out how to get out of there. I wouldn't have written a negative review for that though... NEXT DAY: As some know, nicki minaj was 3 hours late for concert, so we got back late and decided to stay an extra night to enjoy hotel more. I called front desk to inquire. Plenty of rooms available like mine. So okay for a higher price 🤔 I told clerk it was available for less online and he reluctantly gave same price. I asked when housekeeping would come by, we'd go out exploring and he said no housekeeping unless we stayed 7 days.. ok, so if I checked out at 11, and re-booked online, came back at 4, I'd get a new clean room right? For same price, but I'd leave from 11-4 , which was fine for me cause we'd be out and about. We packed up all our stuff (4 girls! Alot) went downstairs, seeing that housekeeping was waiting to clean our checked out room. I booked online as guy was unreasonable on the phone , and when we went back to reception, he said we could only have our old room back, UNCLEANED. It didn't make sense, had my friend reserved we would have had a new room, same price. Don't get how they could be so absurd about this, especially when they were getting an extra nights paid + parking + we like to spend and would have spent at lobby bar. I asked to speak to manager, and she backed up employee saying I could only have our old, uncleaned room back (we had already packed up, remember). I decided to look for another hotel, and luckily found this gem: Werfy Hotel, IN SAME BUILDING, SAME ROOMS, LESS EXPENSIVE. EXACT SAME THING! So basically griffintown hotel refused my same price hotel room plus parking because they were too stuck up on a policy. BTW we were good customers, not noisy or messy, basically I wanted them to make beds, replenish towels and clean up our takeout, really not a big deal, manager ever had audacity to ask for 65$ if I wanted my room cleaned. HOUSEKEEPING had to clean room if I left anyway. Anyways save money and go to the Very nice people at Werfy, EXACT SAME HOTEL. P.S. I'm no

It was a small but everything we needed

Keys didn’t work and had to wait 15 min each time to be let into the room