Feronia Hotel

Feronia Hotel Reviews

Feronia Hotel

No. 89 Taiping Road, Dong'an District, Mudanjiang, Heilongjiang, ChinaView Hotel Details
Feronia Hotel
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Feronia Hotel Guest Reviews

4.7/5
Outstanding
398 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(398)
Positive reviews(382)
Reviews with photos/video(62)
Easy to get around(27)
Classy environment(25)
Friendly front desk staff(19)
Large rooms(16)
Convenient parking(16)
Close to train station(14)
Convenient for shopping(14)
Would stay again(4)
Negative reviews(16)
Nice kangshiwei
Trendy Themed Room
Stayed in Jan 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Jan 18, 2024
The room is very good and clean. The staff is very nice. If I visited Mudanjiang, I will choose this hotel again.
Response from Property: Dear guests: Hello!Thank you very much for your recognition and affirmation. Your satisfaction is the purpose of hotel services. Thank you for your appreciation of hotel hygiene and services. Clean and comfortable rooms can bring you comfort and let you sleep soundly and reassuringly; friendly service It is our sincere communication with you; the perfect experience brings you a good mood every day; thank you again for your trust and support, and look forward to your visit again
Anonymous User
Business Family Room
Stayed in Feb 2024
Family
1 review
2.7/5
Posted on Feb 29, 2024
Hygiene is bad and definitely have a lot of room for improvement. Quite dim in the wet bathroom. Our room is a family room but it only have one warmer in room.
Guest User
Trendy Themed Room
Stayed in Dec 2023
Couples
2 review
3.0/5
Posted on Dec 9, 2023
Anyway, for someone like me who is used to staying in four- and five-star hotels, that one is really not good. I can barely manage it for one night. Anyway, you can make up your own mind. If you don’t have the money, choose a hotel with four stars or higher.
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Response from Property: Dear guests: Hello! Thank you very much for your recognition and affirmation. Your satisfaction is the purpose of hotel services. Thank you for your appreciation of hotel hygiene and services. Clean and comfortable rooms can bring you comfort and let you sleep soundly and reassuringly; friendly service It is our sincere communication with you; the perfect experience brings you a good mood every day; thank you again for your trust and support, and look forward to your visit again!
Guest User
Trendy Themed Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Very good! The lady at the front desk is very nice! A very good experience! The free parking lot is great!
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Response from Property: The most heart-warming thing is a good review from me. Your recognition makes the hotel flourish. Every affirmation from you is an encouragement and a grateful heart. Thank you for having you!
Jiaowoajiela🍖
Deluxe Double Room
Stayed in Nov 2023
Business travelers
27 review
5.0/5
Outstanding
Posted on Dec 7, 2023
I really like staying in this hotel. The transportation is convenient and the environment is good. It's a good choice.
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Response from Property: Thank you for taking the time to share your stay experience with us. Huamei Hotel (Mudanjiang Railway Station Branch) is committed to providing guests with excellent stay experience and satisfactory service. We sincerely look forward to your stay again, and we will continue to bring you the most perfect guest experience. Looking forward to your next visit! I wish you a pleasant journey.
Anonymous User
Deluxe Room (2 beds)
Stayed in Nov 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 3, 2023
The location is very good, very convenient, and the waiters are very friendly. The distance is only a few hundred meters, and it's right on a busy street. It’s also convenient to call a taxi.
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Response from Property: A brief praise can tell you what a generous person the guest officer is. He is in a blooming mood at the moment. There is always a love that people can never forget. There is always a fate that explains the encounters in life. Thank you for choosing Huamei Hotel, and we look forward to your next visit!
Anonymous User
Trendy Themed Room
Stayed in Nov 2023
Business travelers
10 review
3.7/5
Posted on Nov 21, 2023
Check-in was quick, the interior was very clean, the location was good, and the transportation was convenient. However, the air conditioner in the Internet celebrity-themed room was broken. It was very hot and stuffy in the room. It is recommended that you choose a room with a window.
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Response from Property: Thank you for taking the time to share your stay experience with us. The hotel's air conditioner can only heat, not cool, in winter. We apologize for the inconvenience caused to you. Huameishi Hotel (Mudanjiang Railway Station Branch) is committed to providing guests with an excellent stay experience and satisfactory service. We sincerely look forward to welcoming you. If you stay here again, we will continue to provide you with the most perfect guest experience. Looking forward to your next visit! I wish you a pleasant journey.
Guest User
Trendy Themed Room
Stayed in Apr 2023
Business travelers
2 review
1.0/5
Posted on Apr 24, 2023
This is the worst hotel experience I have ever had. I checked in around 11pm and there was no water as soon as I walked in, not even Wi-Fi! I called the front desk, and someone answered the TV, but it was like no one. When I asked for water, they said the waiters were off work, so I went to get it myself. I asked for Internet, but they said the Internet was not good these days. Sorry! Then take a bath and go to bed! Well, the shampoo and shower gel only come in a small packet, which is probably only good for washing your face, and the smell is particularly unpleasant, but this is the only free thing! The remaining mineral water, disposable slippers, and toilet mats all cost money! That is to say, when you choose Huamei, you must bring toilet paper. You can use it without a toilet pad but with a toilet paper pad! You must bring shampoo and shower gel, otherwise you and your friends won’t even be able to take a shower after having sex. I had no choice but to use my friend’s facial cleanser to take a shower! What did you say you forced your customers to do? I was thinking that the people who live in Huamei look well dressed, don't they even take a shower or do they all bring their own things? So many hotel options now! No one with any sense would stay in this hotel!
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. We always pay attention to how our guests feel during their stay, and we are sorry that we are still not perfect in some aspects. Thank you for taking your precious time to let us know our shortcomings so we can improve. Looking forward to serving you again next time you stay
Haimian🧽baobao🌼paidaxing
Business Triple Room
Stayed in Apr 2023
Travel with friends
2 review
1.0/5
Posted on May 1, 2023
This is the first time in so many years that I have stayed in such a bad hotel. I can understand that the room rate is expensive, but the hardware facilities should be better. Not to mention that the room is ridiculously small, and there is a smell that is very unpleasant, and the bathroom is even worse. It's so small that I can't even squat down when I go to the toilet. What the hell? The towels and bath towels are all black. Fortunately, I brought my own face towel and bath towel. Then I talked about the parking issue. Parking is free at the hotel. Ten We were asked to check out before 2 o'clock. We checked out at around 11:10. Then I told the front desk that I was going to buy something and would be back in half an hour at most. Then I said that parking would be charged after check-out. What kind of hotel are you talking about? , will not be flexible at all, bad review!
Original TextTranslated by Google
Response from Property: Thank you for your review. We regret that we were not satisfied with your review. We will work hard to make it right. If you have any questions during your stay, you can contact the front desk and we will be happy to help you at any time. The hotel parking lot is not self-operated by the partner. Parking during the May Day period will be difficult. There are still many hotel cars that have not parked in the parking lot. The parking lot is real-time parking. We guarantee free parking during the guests' stay. I wish you a happy life! ~
Guest User
Trendy Themed Room
Stayed in Sep 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Sep 23, 2024
服務態度很好。衞生也很好,打掃及時。設施齊全,衹是個別洗臉池下水小小的外漏,但不影響。環境也不錯,有事樓上公寓裝修可能有些吵,但也是個例吧。衹在酒店中(不包括賓館)價格算是很親民的了。推薦!
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Xiangganghongkanhuangpuhuayuan10qi
Business Double Room
Stayed in Sep 2024
Couples
18 review
3.2/5
Posted on Sep 7, 2024
酒店距離牡丹江站只有約10分鐘步行,房間在7樓的綜合大樓,服務台在地下的入口,職員服務態度很好。房間設施滿足了客人的基本上要求,牀褥清潔乾淨,衛生間乾淨整潔。酒店位於俄羅斯步行街只需要步行5分鐘左右,超方便。我們的房間內有窗戶,可以遠望著牡丹江站,整體而言,我覺得這個價錢是合理的。
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6/9
HuangJasper
Deluxe Room (2 beds)
Stayed in Aug 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Aug 18, 2024
位置離牡丹江站南出口非常近,離東一步行街也很近,非常方便,房間乾凈舒適,美中不足的地方就是衛生間地板會積水濕滑
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Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 22, 2024
非常不錯 衞生:乾淨整潔 設施:獨特 環境:方便 服務:熱情
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Anonymous User
Cozy Family Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 12, 2024
各方面感覺都不錯各方面感覺都不錯各方面感覺都不錯各方面感覺都不錯各方面感覺都不錯各方面感覺都不錯!!
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Guest User
Trendy Themed Room
Stayed in Oct 2024
Business travelers
2 review
1.7/5
Posted on Oct 19, 2024
很不好的一次入住體驗 之前在他家住過很多次了 都是要的網紅大床房主題房 昨天下午本身趕車就很疲憊了 暴躁入住上樓一看房間完全不對 是一個大床不錯 但是空間格局完全不對 到一樓要求調換 有個可能是領班的女士 還説我態度不好像像他打架的 多可笑我就説了一句話 房間不對給我調一下 他就囉嗦半天 明明在攜程上面我定的房間圖片都有 怎麼就給我開錯了 害得我拿着笨重的行李返回到一樓和他們去説明情況她還振振有詞 結果給我調了一間看樓梯口挨着清潔間隔壁的無語了 真的太差勁了 以後不會去他家了
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