65311610
February 15, 2024
A pleasant 3 star hotel in the heart of Colaba - a very convenient location. The rooms were comfortable and clean with good air conditioning. The small lobby features a couch and chairs which are well occupied by congenial guests who avail themselves of the carafes of Arabic tea and coffee provided. Although breakfast was included in the room rate, the only disappoin**ent was that the hotel breakfast only offered a choice of items from an ala carte listing and did not feature an Indian buffet as do ***y other hotels. We checked into this hotel twice in the course of our travels and found that the rooms were not always fully provisioned at check in (no hand towels on one occasion, for example). But the service staff were able to promptly and cheerfully fulfill our requests and things were quickly made right. The best thing about this hotel is the staff. You will never find a more hospitable and welcoming staff. The front desk staff make you feel welcome from the moment of arrival to the moment of departure. They are kind, competent, and caring people who know the meaning of hospitality with fluency in multiple languages making communication seamless and reliable.