I am writing regarding my booking in Hotel Aksa on dated 24/06/2022 which was bad experiences due to incorrect information of accommodation description provided on the Hotel Website.I was totally socked to see the amenities in the hotel. I had booked the hotel for three person for two nights but room in the hotel was not available for three person. I have came herewith the long journey with my families and also carry four luggage , due to this I faced so ***y problem. So we take the decision not staying at this hotel because my family suffer a lot of problems. The problem arise due to wrong information provided by the Aksa hotel in your website. The hotel staff are also taking rude behavior to us. My decision are not staying at this worst hotel because of my family concern and they will suffer a lot for staying at this hotel. I hope you understand my problem regarding family concern.