Waterstones Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mumbai
Waterstones Hotel
Off International Airport Approach Road, Marol, Mumbai, Maharashtra, India
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Located in Mumbai (Marol), Waterstones Hotel is within a 5-minute drive of Santacruz Electronic Export Processing Zone and MIDC Industrial Estate. This 4.5-star hotel is 5.7 mi (9.1 km) from Juhu Beach and 7.2 mi (11.6 km) from U.S. Consulate General.Show More
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3.6/5Cleanliness: 3.6
All 9 Reviews
Amenities
Restaurant
All Amenities
Surroundings
Metro: Marol Naka
(670m)
Metro: Asalpha
(3.3 km)
Airport: Chhatrapati Shivaji Airport
(1.9 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
27
Suite
1 King bed
Has window
Non-smoking
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18
Executive Room
1 King bed or 2 Single bed
Has window
Non-smoking
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1
Boutique twin Room
2 Single bed
Has window
Non-smoking
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19
Boutique king Room
1 King bed
Has window
Non-smoking
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25
Premier king Room
1 King bed
Has window
Non-smoking
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20
Executive king Room
1 King bed
Has window
Non-smoking
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16
Executive twin Room
2 Single bed
Has window
Non-smoking
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10
Boutique Room
1 King bed or 2 Single bed
Has window
Non-smoking
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Guest Reviews(9)
3.6/5
Verified Reviews- Cleanliness3.6
- Amenities3.6
- Location3.6
- Service3.6
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. NZD 1.95). Trip Coins can be used to save instantly on room rates.
Guest User
May 19, 2022
Outstanding hotel in all regards. Amenities, cleanliness, room interiors, food - everything was just amazing. Club amenities - swimming pool, steam, sauna were just outstanding. Kids area was very good. A must stay place.
Guest User
October 21, 2021
The waiters are nice and cooperative. Nice environment. Good coordination and quick response to customer service needs. All the car drivers are good, but Mr. Mohammad Ibrahim Khan and Mr. Pramod Yadav are the best. They always serve customers who***eartedly. Their skills are very good. They always build a good relationship with customers. (Especially customers who drive themselves can always see them dividing the work), insist on choosing Mr. Mohammad Ibrahim Khan and Pramod Yadav drivers, they are great!
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Guest User
October 21, 2021
The waiters were nice and cooperative. The environment is good. Coordinated well and responded quickly to customers' service needs. All the car drivers are good but Mr. Mohd Ibrahim Khan and Mr. Pramod Yadav are the best. They always serve their customers who***eartedly. Their technology is very good. They always build good relationships with their customers. (Especially self-driving customers can always see the two of them distributing work), stick to Mr. Mohd Ibrahim Khan and Pramod Yadav as drivers, they are great!
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Guest User
January 31, 2023
The nicest hotel I have ever been to. This hotel has a Olympic sized pool, a movie theater and the nicest staff ever. I am in a wheelchair and most hotels truly do not have actual handicapped rooms. These people truly do and I would not hesitate to stay there again. I did not have a choice of dates but was there in 2000.
Guest User
January 31, 2023
I visited this property on 15th Jan 2022, ***** with my friends. I received an email confirmation from the hotel stating the booking is confirmed ***** with the breakfast. Upon reaching and charging the card the staff calls the room and says that there is no breakfast. When questioned, Noufel the sales executive says, "we never forced you to come here," when we went report to the duty ***ager, the so-called duty ***ager "Gale Pereira", was absolutely rude and had the nerve to threaten us their guest stating, she will check us out. When I asked her how long has she been working with the hospitality industry, she starts yelling, when asked, who she reports to, she says, "I report to whoever is ant to report to," when asked her full name she has Gale is my full name . the only person who actually heard us was a duty ***ager called Karan ChettiarThe hotel is a mess, the staff is absolutely rude and has no idea about their core requirement of working in a hospitality industry. The most absolute mess is Gale Pereira as she is rude and very unprofessional
Guest User
December 2, 2021
Room was big and clean. Although weird. Bathroom was big and spacious and clean. We were 3 people (paid for 3 people), they gave 2 small 500 ml water bottles. Now the bad part: water heater in room for Tea/Coffee was broken. 1 drawer in cupboard has 4-5 random curtains balled up and thrown in. 1 light was broken. Breakfast was the WORST i have seen till date. Pakoda was liquid inside (very undercooked). Eggs were spoiled. No bread. Poha/Upma was over. 2 waiters were collecting glasses and cups and they ran out of glasses and cups. At night we ordered Diner in room, then kept our empty plates outside the room. Those dirty plates and bowls stayed there till next day 2 pm. so 18 hours there were dirty plates outside our room. Rest all was good.
Guest User
November 25, 2021
Gael at the front desk was really nice and i appreciate her promptness. Rooms are beautiful and comfy. the club swimming pool is not available but the overall ambiance is really inviting. Room tip- most of the rooms face the airport and you can request for the same. Must visit place.
Guest User
November 13, 2021
I had been planning a proposal for my better half for a while and the moment I saw their property, I knew that was it. Mr. Faizan and his team did an incredible job on the overall preparation and we had a memorial night. Highly recommend this place for special occasions. Thank you Mr. Faizan and the entire Waterstones team!
Guest User
January 31, 2023
I visited with my fiancee, and booked private dinner on Saturday. Vincent was in charge of F&B, Event, He was such a good person with kind heart and professional customer service. Pratik was our server for night and set up the table, and wonder decoration. What a memorable night with the perfect ambience at the club. Must visit and have special event with this team. Overal experience is in average. Reception desk is not really welcoming guest, a little bit cold people, and other guests are making noise, smoking in the room, and some uncomfortable starring at my fiancee in the swimming pool.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Breakfast
TypeWestern
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Property Description
- Number of Rooms: 99
Located in Mumbai (Marol), Waterstones Hotel is within a 5-minute drive of Santacruz Electronic Export Processing Zone and MIDC Industrial Estate. This 4.5-star hotel is 5.7 mi (9.1 km) from Juhu Beach and 7.2 mi (11.6 km) from U.S. Consulate General.
Pamper yourself with onsite massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and free babysitting. The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy international cuisine at White Barn, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Mumbai? This hotel has facilities measuring 30000 square feet (2787 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 99 individually decorated guestrooms, featuring DVD players and LED televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and free babysitting. The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy international cuisine at White Barn, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Mumbai? This hotel has facilities measuring 30000 square feet (2787 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 99 individually decorated guestrooms, featuring DVD players and LED televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Restaurant
Restaurant
Restaurant
Cuisine: Chinese