Guest User
May 27, 2024
1. The check-in time was said to be 3pm, but it actually started at around 1pm, and no one notified us; 2. The front desk said that if the room did not need to be cleaned, a 5-euro/day voucher (for the minibar and restaurant) would be given, but when we actually settled the bill, they said it could not be used for the minibar; 3. The price of the minibar in the room was different from that at the front desk, and the unit price shown at the front desk was higher, which was suspected of deceiving guests; 4. The cleaning was average, and they did not take the initiative to help change the sheets and supplies after staying for more than ten days; In general, the service was average and the experience was poor
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