This was my 2nd stay. I returned for a solo business trip, & selected it because of the wonderful week-long stay our family had during Christmas 2022. The rooms & lobby/bar-restaurant are sleek, comfy, & sparkling! The staff is friendly, helpful, & exceptionally accommodating. Great location -3 min walk to Goetheplatz U-bahn, 15-20 min walk to Marienplatz. The evening of check-in, I was personally greeted by manager, Andréa. He & I had a delightful introductory chat. After the 1st night, because of noisy outside construction which interfered with kitchen ventilation, I asked to be moved to the garden side. There was no hesitation! SO very much appreciated! Andréa saw me later, he called me by name & asked if I had a good night. I explained & told him the problem was cheerfully resolved. He kindly invited me to stop by for a complimentary coffee. After departing, I realized I'd left a scarf behind. I figured it for lost. Much to my surprise, I received an email asking if I wanted to pick it up or have sent. The link to mail it was in German, but a Cocoon team member helped me & resent in English. My scarf arrived in a couple of days. Looking forward to my next trip to Munich & another lovely stay at Cocoon Sendlinger Tor!