To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.3
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All reviews(57)
Positive reviews(53)
Reviews with photos/video(10)
Awesome stay(15)
Convenient location(14)
Great service(13)
Clean and tidy(11)
Easy to get around(11)
Close to train station(8)
Negative reviews(4)
Anonymous User
Comfort Single Room
Stayed in May 2024
Business travelers
8 review
2.0/5
Posted on Jun 16, 2024
Have you ever seen a four star hotel without a fridge in the room? Here you go! 
Avoid at all costs!
The room was the size of a shoebox, completely stuffy. The fan in the windowless bathroom didn’t work. The consequence, after the shower the whole room was a steam room!!
Worst, the female check-in clerk was extremely unfriendly, unprofessional and apparently hates her job! The weekday, clerk!
To the contrary, the breakfast room attendants on weekdays and Saturday were fantastic, 5-stars. Unfortunately, the Sunday female breakfast attended made up for the good experience on weekdays, she was the expected poor service person.
My suggestion to the hotel, get rid of both of these clerks and you’ll improve the guest experience significantly.
Note to the traveller: if breakfast is included in the room rate, good, otherwise it is too expensive.
Response from Property: Dear Guest,We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H+ Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Schwartz
Superior Double Room
Stayed in May 2024
Couples
2 review
4.5/5
Great
Posted on Jun 17, 2024
All of the front desk staff were friendly, helpful and supportive. Would recommend this hotel.
Response from Property: Dear Guest,Many thanks for letting us and our future guests know that your abidance at our H+ Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Anonymous User
Superior Double Room
Stayed in Aug 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Sep 7, 2024
great staff, great location and great service. very nice room
Response from Property: Dear Guest,Thanks a million for rewarding us with such an amazing rating which confirms the delightful impressions of your recent stay at our hotel. Hopefully we can welcome you back again someday for another wonderful abidance with us in great ambience and warm atmosphere.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
mingchung0429
Comfort Double Room with Queen Bed
Stayed in Jan 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Hotel is small but good enough. staff and facilities are professional, it’s quite place and have some excellent food nearby, good to share !
Response from Property: Dear Mingchung, We are thrilled to see your awesome review confirming the delightful impressions you experienced while staying at our comfy H+ Hotel. Thanks a million for sharing your lovely thoughts and please allow us to enable your next abidance just as wonderful. We already look forward to your future visit. Kind regards,Your team from the H-Hotels Linda Prutz - Online Reputation Manager
WONHYUNG
Comfort Double Room with Queen Bed
Stayed in May 2024
Business travelers
23 review
3.0/5
Posted on Jun 7, 2024
Shampoo and body wash were empty and besides staff was not nice.
Response from Property: Dear WONHYUNG,Thank you for your kind review. We are glad that you enjoyed your stay with although mentioned inconveniences clouded your impressions. Please accept our apologies for the inattentive service of our housekeeping team and rest assured that specified issues really aren’t a usual case. Your meaningful feedback will therefore be discussed internally and used for internal training purpose to avoid further occurrences. Hopefully we can welcome you back again someday and fully convince you of our general excellent hospitality. Best regards,Your team from the H-Hotels,Thea Neumann - Online Reputation Manager
Eda
Comfort Double Room with Queen Bed
Stayed in Mar 2024
Family
7 review
3.7/5
Posted on Apr 8, 2024
Location is quite in the center, but surroundings are not so good.
Response from Property: Dear Eda,Thank you for posting a good review of your recent stay. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Please come back soon and allow us to even improve your impressions.Kind regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Business Studio
Stayed in Sep 2022
Family
2 review
4.7/5
Amazing
Posted on Oct 22, 2022
Good staff and location. only 400 minutes walk from Munich HBF. Bed was very comfy. Staff was helpful and change the bigger room for us when they saw we have children. Free watter bottle in room is really good and hard to find in the city. We were at 5 stars hotel in Munich, but there is no bottle of water for free and very less hotel amenties.
If I would recommend, I will recommend to improve the variety of breakfast only.
ZHaoxiang
Comfort Double Room with Queen Bed
Stayed in May 2024
Family
6 review
4.5/5
Great
Posted on Jun 14, 2024
Near railway station.
Response from Property: Dear ZHaoxiang,Thanks a lot for choosing our hotel for your recent trip to Munic and for giving us a super rating. How nice to know that you had a pleasant stay and that you appreciated most of our conveniences. Please come back soon for another enjoyable abidance.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Midoablj
Comfort Double Room with Queen Bed
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Nice hotel
Response from Property: Dear Midoablj,Thanks a million for rewarding us with such an amazing rating which confirms the delightful impressions of your recent stay at our hotel. Hopefully we can welcome you back again someday for another wonderful abidance with us in great ambience and warm atmosphere.Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Kovela
Comfort Double Room with Queen Bed
Stayed in Dec 2022
Travel with friends
25 review
4.5/5
Great
Posted on Apr 2, 2023
The location is a distance from the train station , and near a lot of ***** club but I returned hotel by 11pm so still peaceful and safe. Room is pretty small and not as bright like the h+ in Salzburg. They allowed early check when I reached at 11am so that’s a win!
Response from Property: Dear Kovela,We are grateful for your kind rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.Best wishes, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
Anonymous User
Comfort Double Room with Queen Bed
Stayed in Dec 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 25, 2023
Very nice hotel with experienced personnel. iIs location is its strong point
Response from Property: Dear 舒适双人房带大床,We are thrilled about your amazing rating and delighted to know that your stay at our Hotel was such a success. Please come back again soon and allow us to enable your abidance just as pleasant. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Guest User
Triple Room
Stayed in Jun 2022
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 29, 2022
H+ checked all the boxes - great location, affordable, clean, and great staff. Love the neighborhood, will def stay there again when in Munich!
AggarwalNitin
Comfort Double Room with Queen Bed
Stayed in Jul 2022
Couples
3 review
3.2/5
Posted on Nov 13, 2022
Average hotel near Central Station.
Alex
Comfort Double Room with Queen Bed
Stayed in Jun 2022
Travel with friends
6 review
4.0/5
Very Good
Posted on Aug 7, 2022
Location is convenient
Guest User
Comfort Single Room
Stayed in Jun 2024
Other
9 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The room is very clean. The service staff is enthusiastic and professional. The location is good and convenient for travel. Recommended
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks a million for giving your recent abidance at our comfortable hotel such a fabulous rating. We are delighted that you enjoyed a great time with us and experienced an attentive service throughout. Please recommend us to your friends and come back soon for another memorable stay in nice ambience. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager