PM-Rooms

The room was really dirty with black handprints on the wall, and holes in the wall. The bedding and sheets had stains and holes, and the mattress was really hard. There is a lot of noise, and you can clearly hear when the other guests are talking in the hallway, and slamming the doors. There is no sound isolation from the outside and people listened to loud music in the street. There was no one at the front desk to receive me, so I got my key via a key box. I had looked wrong at the door, and thought my room was number 23 (my room was number 22), so I unlocked the door with my key, but found out quickly that it was the wrong room. I find it very uncomfortable that keys to other rooms can unlock other people's rooms. I felt very unsafe about walking in the area in the evening. I called their customer service and she was not very good at helping me, but luckily she agreed that I could get my money back. I booked a new room somewhere else the same night I arrived. I am well aware that it is a very cheap place, and therefore one should not expect so much, but it is not at all okay that the safety and cleaning is not in place. I can in no way recommend staying here! There are many other better alternatives in the same price range.