Four Points by Sheraton Munich Arabellapark

適逢展會期間，房價是平時的2-3倍。酒店地理位置很好，在U4終點站附近，去市區、轉機場都很方便。附近有阿拉貝拉公園和英國花園，都值得去轉一轉。 前台check out處有一位年齡大點的女性接待，不知是心理問題還是福朋喜來登就這個水準：1.我們一行人早上十點過到的，陸續辦理入住，我問她能否辦入住，她説可以，拿護照查了一下，説要下午3點有房間，讓我在大廳等到3點才能入住。但我旁邊其他同事已經辦理入住，我就到旁邊的櫃枱辦理，很順利就入住了。2.房間沒有飲用水了，我打電話問前台要，聽聲音還是那個年齡比較大的女士接的電話，讓我直接用bathroom的水，説那就是飲用水。我看了一下酒店燒水壺，滿是水垢不敢喝，衹能下樓買水。2000多人民幣一晚的房間，就這軟硬件水準。除了這點小插曲，其餘都還好。 房間比較小，也有點意外。

very good, very powerful!

Compared to Sheraton in Changsha (China), the differences are striking.

Very convenient transportation

The bed sheets are changed on demand for the sake of the environment. The elevator is really slow, really slow, and may occasionally malfunction. The location is okay, quite close to the subway The surrounding area is also relatively quiet

Like other comments, I am just extending my stay. There were problems during the early check-in. The hotel management must be improved. The service attitude of the evening front desk needs to be improved. The heavy snowstorm cannot be used as an excuse.

5 minutes away from the subway station, travel is convenient, and public transportation in Germany is well developed.

This hotel is outrageous. I stayed in a suite on the 21st floor for 2 days. Because the front desk made a mistake in making the card, I was locked in the corridor 4 times. I couldn't open the glass door of the corridor and couldn't go back to the room. I encountered this problem 4 times in 2 days and it was fixed. Solution: It’s outrageous to waste an hour every day going back to your room. 2. The attitude of the front desk was also very bad. He taught the guests how to swipe their credit card, but he didn't want to know that the problem was with his own door. He said "help me solve the problem" and told me not to worry, so I laughed. I am a guest, and it is your job to solve the problem. You have locked us in 4 times, wasting us an hour every day, even though we have a fever but we cannot enter the room to rest, and you still ask to help me, where does this arrogant attitude come from. Later, more and more customers complained on the 21st floor, and we found out that we were not the only ones being locked up, so we finally found out to turn off the glass door lock first. It’s been a long time since I’ve written such a long negative review, and I won’t stay here again next time.

Nice big room!