I have just returned from a 4 night stay at this hotel after finding an amazing deal on a package holiday sight. The hotel’s facilities were brilliant, the pool area and the activities provided were great and the staff were very kind. We enjoyed our stay here, however, when it comes to staying in a hotel there are some key elements that should be up to scratch and here we found that they were not. They cleanliness of the hotel was really questionable with a stained and very visibly filthy sofa, stained bed sheets (on the first day we arrived), filthy floors and had to ask the cleaners to mop them, dirty bathrooms and an extremely filthy pillow inside the pillow case which I did ask to change and this was rectified. The hotel its self was brilliant but we felt as though the most important element of hygiene was really lacking and therefore I don’t think we would return. We were on the ground floor of a room and one morning at about 6 am we were awoken by the people above showering, it felt as if we were in the shower with them it was that loud from above which ruined our sleep. We feel that this hotel would be truly amazing if the hygiene of the rooms was taken more seriously and if some more soundproofing was carried out. Thank You very much for our stay and to the lovely staff on the front desk, you made our stay very enjoyable aside from the room issues.