HSM Lago Park

Very clean and staff were friendly we’re coming back next year

Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.

very good

The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.

Upon reading reviews about noise etc, we were abit sceptical about this hotel, but we absolutely loved it here! We were Staying in block two third floor and have no complaints about noise whatsoever, the apartment was perfect for us clean and spacious, the location was perfect with just a few minutes walk to shops an restaurants and about 5mins to the beach, ( you have to try the black pig, but its best to Book as it’s get booked up) the pool in block two was nice an quiet and you could always get a sun Lounger, and the reception staff were very friendly, we didn’t visit the restaurant or bar in the hotel as we ate out so I can’t comment on this, we would definitely return again!