Exceptional, beautiful, faultless! We were absolutely blown away by the high standard of service, cleanliness and attention to detail of this stunning hotel. We stayed for 7 nights, bed and breakfast. Arrival: Upon arrival, we were greeted with a watermelon mocktail, a steamed hot cloth and small hand sanitiser bottle. Friendly staff gave us a map of the town and useful information about taxis and restaurants etc. before escorting us to our room; helping to carry our luggage. Room: The room was spotless, gorgeous decor of crisp white sheets with pops of colour in the rug and artwork. Posh coffee machine. Complimentary bottle of local wine and snacks. Luxury toiletries in the bathroom (which were regularly topped up/ replaced). Arrived at night time but waking up to fully take in our surroundings and sea view in the sunshine was amazing (which by the way, was a free upgrade from a garden room). The cleaning staff were brilliant, always friendly and replaced any towels when left on the floor. Facilities: Again, spotlessly clean walkways and communal areas. Contemporary reception/ lobby area with many comfy seating areas. The pool area was gorgeous, fresh towel station for whenever yours got too soggy. Super comfortable sun beds with thick double beds over the edge of the pool. Staff regularly walk around to ask if you’d like a drink or food. Chilled house music in the background. If you bought spirits, you’d get complimentary nuts and crisps too. Breakfast: 5* is an understatement. I’ve previously stayed in 5* Riu hotels and Kyma knocks them out the park. As it’s much smaller than massive Riu hotels, the attention to detail and service is amazing. The options were amazing including vegetarian and vegan options. The yoghurt and granola station was the best I’ve experienced out of about six 5* Greek hotels I’ve been to before. Fresh coffee and juice straight to your table as well as Prosecco daily!!! We thought it might have been for special guests or someone with a birthday, nope. All guests. Every morning! We would take our glass of Prosecco after breakfast to the shaded lounge area with sofas by the pool to relax. Other: All staff were so helpful and friendly. I had a wonderful back massage one afternoon and we shared a couple’s experience of the spa dipping in all 5 pools with different temperatures and oils. They even took us to the spa in a golf buggy to save us walking uphill. Worth every penny and will 100% return in future!
Outstanding
91 Reviews