Ocean Reef Resort

This is one of the most beautiful place to relax

It was a good place to stay minus the one dead bug on the floor, damaged spots in the ceiling, missing glass (was supposed to be a total of 8 like the others), and one cracked wine glass from whoever stayed there before. Would stay there again. Indoor pool was cool, didn’t get a chance to go to the outdoor one, and my children didn’t get a chance to go to the miniature water park due to the weather and it being closed off because I saw no one else’s children out there. Breakfast was high, but that’s expected being at the beach.

I believe this is getting into the heart of the season, and there's still some hot tub maintenance left to be done. I really hate this because that's one of the biggest reasons I come here is Skippy has great temperatures in the hot tubs . The ones ones that were working were excellent. However, they were still dealing with hot tub issues when I was here in the off-season, which is December through May. I have stayed in about every room in my set that I usually get. I always find they could do a little bit better job for cleanliness. My rooms air conditioning filter hasn't been changed since December. I had one of the units that was up for sale. Room 1024 was not totally bad, but it needed a lot of updates . There was a piece coming out of the oven door. It looks like they had just shoved the dishwasher into the space and didn't finish the cabinet around it. The stack washer and dryer were totally not working we had to manually do the washer. Also, the night latch was falling off the front door and cracked. It was held by one screw. King bed was very comfortable. Always seems to be quiet on the north side at night even though they were busy. Unfortunately, you will smell the aroma of ********* off your balcony quite frequently. This has been an ongoing problem. I mean, it's almost legal in a lot of different states. It's just a little rough on people who are not into that kind of thing. The balconies on the north side are very small, and really, anybody over two people are going to find them way too small. Pretty much your view of obstructed from the next door facility called The Cayman Resort. The people here are what I keep coming back for. I mean, it's Skippy at the pools. It's Maggie at breakfast. It's JB who always tries to make sure I'm taken care of behind the scenes. Jennifer, that does a good job managing the grill, and the food is excellent. I can tell you this place isn't Margaritaville, but overall, it's not a bad resort. I think they just need to work on maintenance and cleanliness of the rooms. Updating and making sure things work in your room efficiently.

Stay was amazing !Room was clean and exactly what I asked for the view was amazing beds were comfortable .It was a realaxing vacation for me and wife

The poperty was older but clean. It could use an update. The biggest downside no hot water during my visit.

Had a wonderful stay. Great beds. Nice ocean view.

Good trip! Will stay again but.. had to let hot water run 20-25 mins before it got hot, also had 2 tv’s but only 1 remote the turn button on the lamp wasnt there so had to plug and unplug when we used it. But will def sty again.

Check in was great and the breakfast was amazing.

Love this hotel!!! The staff is always friendly, welcoming, and helpful. We have been coming here for the last 3 years and love each room we have! Always so clean and fresh. The breakfast and bar is amazing as well! Definitely top favorite!!!