Monterey Bay Suites

Staff was great and attentive to my needs. The pools were clean and the lazy river had the floating rings. The breakfast was ok but the cooks gave great service and were super friendly. The room was ocean front with a full kitchen fully stocked withal the utensils I needed to make dinner. Had an amazing time here can’t wait to go back.

Parking was the best design I've seen in myrtle beach.

Had a quiet and pleasant stay room was clean and the staff was nice.

Parking garage was the most convenient that I have stayed in. Driving to the floor and parking near the room was so convenient and appreciated! Closets were not cleaned by staff and had roaches.

Place had roaches, walls were dirty, online photos were very misleading, holes in walls and the list goes on. Best thing was the view

Overall the hotel was pretty clean although dated. The amenities for families was great with the indoor and outdoor pools and hot tubs. Some renovations were ongoing throughout, which is a good sign of updating. A lot of hotels charge for breakfast and parking but they are free here.

This is really an awesome property. We went with my so. And his family and it was perfect for both the kids and the grandparents. Plenty for the kids to do and a beautiful balcony overlooking the ocean and plenty of hot tubs to choose from. Our specific room had a couple of issues and they really need to do something about the tv service, but overall, we would definitely stay GIn

Rewriting this again. Not sure why it won't post. Booked 5 nights via a third party. (cut time short because could not stay here any longer). Great deal (hopefully will get some money back) Breakfast included (Breakfast was Ok. Not great at all). Drove 12hrs. Exhausted. Arrived 830pm. First thing noticed was parking garage. Do not bring big car. very tight, confusing to navigate. Walked into lobby and then we knew we were not getting what we booked. Lobby very old and dated. Check out the website. Proceed to check in. Were given option for damage fees of either paying 45.15 upfront or 100 refundable fee. Never heard of that. We took the refundable. We were put on the 10th floor. On website there is zero mention it is under construction. Why would you put guests on this floor? Went to elevator to get to room...it was dirty and smelled and made lots of noise (last inspection was June 2022), Walked into room. Looked so dirty and dated. Needed to check bed for bugs. Lifted everything, flashlight on phone...there was no mattress cover, only a small covering over mattress. I lifted that (see pics of what was found). I don't know what it was. I google imaged for a long time but I could not confirm it was bed bugs. I was not convinced it wasn't remnants or something though. So freaked out...Did not see any active bugs or any blood stains but there was stuff in the mattress. See pics. Didn't know what to do at this point bc we were exhausted, not sure if we could find another place, and if asked for another room, who knew if it would be better or even worse? Went to front desk to show them pic and say bed was dirty. Showed pic. Oh I don't know what that is? I said I don't know if it's food or what? Lady at front desk, no joke, says Oh well people eat in bed... said oh ok yes, and you need to clean your beds! What? Oh I will call housekeeping and send you new sheets, covers etc..Fast forward hour later...someone comes with new sheets, cover etc... Some of sheets were stained with I don't know what. There was a Murphy bed in other room. it was actually much cleaner. Appeared to not have been used much at all. Didn't see anything. we actually stayed in that and did not stay in the King bed at all. We were so disgusted at this point but we chose to stay and not stay in that bed. We also asked lady at desk if we could walk and get water somewhere. she said no..she said there were machines on some floors. Asked if took cards or cash. I don't know was response. We tried and the card service was offline. Drove to store (after navigating parking deck again) and bought water. We did not see any roaches, however I was so afraid I would see one. We brought food to cook, etc but did not at all...We ended up buying paper plates, plastic utensils. We did not want to use anything in the kitchen. Kept everything in fridge and no food on counter. Didn't want to attract them if were there. Did not unpack anything and did not use any drawers etc. Carpet in hallway outside. W

We had a overnight stay, room had a off smell to it and no lights (2 lamps) floor was sticky! Breakfast was fair for December being a slow time but also a busy morning and could offered more! Pool isn’t warm and kept clean