Guest User
February 13, 2024
All four pillows smelled of oil. I called and asked for two clean pillows to be delivered. The hotel staff came empty-handed and took away the pillows from the room with suspicion. I told them it was not the pillowcases, but the pillow cores were very smelly...send them back. Sure enough, I only changed the pillowcase, but it still smelled bad. In the end, I had to cover myself with my own bath towel to sleep...
The staff are really working hard, but they obviously need to do better, in terms of changing rooms, changing pillows, communicating, etc. I waited for a day for an invoice, made countless phone calls to no avail, and was slobbering before the final checkout. After doing it, I finally got a copy. The result was that I was not satisfied with the process.
There is not much to go around, the room has wifi, air conditioning depends on luck, dishwasher, washing machine and dryer are very clean.
Generally speaking, the hotel environment is average. It is not the kind of resort hotel where you can play outside. It is a bit disappointing for the price. The beach is not suitable for swimming. The room facilities are good. It is okay to stay in the room for a day.
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