7-3 Daikokumachi, Nagasaki City, Nagasaki Prefecture, 850-0057, JapanView Hotel Details
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Hotel Cuore Nagasaki Ekimae Guest Reviews
4.5/5
Great
97 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(97)
Positive reviews(95)
Reviews with photos/video(27)
Clean and tidy(24)
Awesome rooms(21)
Friendly owner(21)
Easy to get around(17)
Near shopping area(14)
Awesome amenities(13)
Convenient for shopping(11)
Delicious breakfast(9)
Negative reviews(2)
Anonymous User
Semi Double Room-Non-Smoking
Stayed in Jul 2024
Other
5 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Room is clean and big. Good luck we met woman reception who speak good english& can recommend where we should go. Nice place
Response from Property: Thank you very much for choosing our hotel.
We are really pleased to hear your compliments about the cleanliness of our rooms.
We are glad to hear that our English-speaking staff was able to assist you in your trip.
We look forward to serving you again when you return to Nagasaki
Araki
Anonymous User
Twin Room Non smoking
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Hotel was located right opposite the JR station (accessible via overhead bridge w lifts/escalator) and next to the bus terminal, so its a really good location if you're just stopping by Nagasaki for a night or two. Lawson and Family Mart are just next door. Room was clean and spacious, and service was good too.
As of end-May 2024, the facade of the building seemed to be undergoing some renovation but it didn't affect our stay (cleanliness and noise-wise) at all.
Response from Property: We are grateful for your contribution to the review and your high evaluation. Thank you very much.
We are very happy to hear that you were satisfied with your stay.
We are very happy to read that your stay with us was a pleasant one.
We are also delighted and overwhelmed to receive your positive feedback on our staff's service.
We will continue to maintain the cleanliness of the hotel with the utmost care so that you can enjoy an extraordinary world.
We are glad that you are satisfied with our facilities.
We will continue to strive to improve our services in order to create facilities that will satisfy our guests even more in the future.
We are very pleased that you liked our hotel.
We hope you will have another opportunity to visit our hotel again.
Front Desk Miyazaki
Wee Leong
Single Room Non-smoking
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 19, 2024
Hotel has amazing location right opposite JR Nagasaki which is a great place to base when exploring the city. Good food options and Lawson around the vicinity.
Hotel itself might be dated, but amenities are more than adequate with provision of dehumidifier and toiletries Bed is comfortable as well. I can recommend the breakfast which is delicious.
Will come back again if I visit the lovely city of Nagasaki again.
Response from Property: Thank you very much for staying with us.
Thank you very much for choosing us out of all the facilities available.
We look forward to having you stay with us again next time.
Guest User
Single Room Smoking
Stayed in Nov 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Nov 13, 2024
A good hotel, although the room stank of cigarettes. For reasons only the hotel understands the rooms were overheated. I asked the hotel to reduce the heat. They refused. It was incredibly unpleasant to try and sleep.
Guest User
Deluxe Twin Room Non smoking
Stayed in Sep 2024
Couples
31 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Spacious room - was great for sitting around and for luggage for 2 adults. Bed linens and towels were clean. Had our best sleep here since a couple of days during our trip! Will definitely stay here again when we return.
Response from Property: Thank you very much for staying at our hotel.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
I am very pleased that you have liked us.
I am happy if you can use the hotel again.
Guest User
Single Room Smoking
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
good hotell
Response from Property: Thank you very much for staying at Hotel Quare Nagasaki Ekimae.
We are very glad to hear that you had a pleasant stay with us.
We will do our best to provide clean and safe accommodation in the future.
We look forward to serving you again when you visit Nagasaki.
Front Desk Matsuda
tomomi
Double Room Non smoking
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Good location near main station. Very convenient to visit by using train. Breakfast is good as well. Just be careful to check how many beds each rooms. I thought I booked 2 beds each room, but it was only one bed each room. I just noticed after I checked in.
Response from Property: Thanks for staying with us and taking the time to give us your feedback on your recent stay. We are sorry about the bed of rooms have many type of room we kindly ask that please make sure the room type before confirming your reservation.
However we are glad to hear that you satisfied our Breakfast service! Our doors are always open, and we look forward to welcoming you back here for your next stay!
Best Regards
Tamang
Anonymous User
Double Room Non smoking
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Great location, just a stone throw from Nagasaki Station. The Tram line in front of the hotel, easy to ride. Room is big, very clean and bed is very comfortable. Staffs are very friendly and keen to help you during the stay. Recommended.
Response from Property: Thanks for staying with us and taking the time to give us your feedback on your recent stay. we are glad to hear that you satisfied our staff service! Our doors are always open, and we look forward to welcoming you back here for your next stay!
Best Regards
Tamang
Paulo Celestino
Semi-Double Room Smoking
Stayed in Dec 2023
Couples
11 review
2.5/5
Posted on Dec 23, 2023
Booked a non smoking room but we were given smoking room (our booking was changed?) breakfast is good though
Response from Property: Thank you for staying with us the other day.
We are keenly aware that the stay was not a satisfying one for our guests, and that we lacked consideration for them. As a front desk staff member, I will do my best to be even more careful in the future.
We will continue to work hard every day to provide comfortable services and facilities from the customer's perspective, and we look forward to your continued patronage.
Based on the opinions we received this time, we will continue to work hard to improve our services.
thank you very much.
Guest User
Single Room
Stayed in Oct 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Great location. Would visit again if on solo trip.
Response from Property: Thanks for staying with us and Thank you for your feedback on your recent stay.
we are glad to hear that you enjoyed your stay with us.
we look forward to seeing you again.
Hotel cuore Nagasaki ekimae
Frontdesk Tamang
dwrt
Single Room
Stayed in Jul 2023
Business travelers
91 review
3.2/5
Posted on Jul 19, 2023
First time in nagasaki. Location is good. Just opposite station.
Response from Property: Thank you very much for staying at our hotel.
Also, thank you for choosing our hotel from many hotels.
IWe aim to further improve service.
Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Aritra
Single Room
Stayed in Dec 2022
Business travelers
12 review
4.0/5
Very Good
Posted on Dec 31, 2022
Nice hotel just next to Nagasaki station and bus stand. Would recommend a day or two stay.
Response from Property: Thank you very much for staying at our hotel.
We will continue to pursue aiming for hotels that will be selected by many customers in the future.
We sincerely look forward to your visit.
Tau Kok
Deluxe Twin Room Non smoking
Stayed in Nov 2022
Couples
7 review
3.2/5
Posted on Dec 3, 2022
There are a lot of construction work in front and beside Nagasaki Station, so it is not easy to walk from the Station to the hotel with 2 large suitcases although is is very near. We later discover that if we used the overhead pedestrian walkway, it is much easier if you know where the elevators are. Even to get to the tram stop is a challenge.
The hotel is a standard business hotel.
Response from Property: Thank you very much for staying at our hotel.
Thank you again for choosing our hotel among many others.
We deeply apologize for any discomfort you may have experienced due to the lack of cleanliness.
We will share your valuable feedback with our cleaning staff and make every effort to improve the situation.
We apologize for the disappointment you have felt despite your expectations. We will continue to make every effort to provide you with comfortable services and facilities from the perspective of our guests, and we hope that we can continue to serve you for many years to come.
We hope that we will have the opportunity to make up for this and look forward to welcoming you back to our hotel again.
Front Ikeda
Guest User
Semi Double Room Non-Smoking
Stayed in Dec 2024
Couples
33 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The location is close to the JR station, about 5 minutes' walk away. You can store your luggage before you check in and after you check out, which is very convenient. The room is clean and has enough space. There is a place at the end of the bed where you can open your luggage.
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kelly
Semi Double Room Non-Smoking
Stayed in Dec 2024
Couples
10 review
4.0/5
Very Good
Posted on Dec 5, 2024
After exiting the station, I searched for a while. It was tiring to climb the overpass, but fortunately the elevators were operating normally. The room was small like a normal hotel, and the sheets were really old and dirty. You can check in automatically by machine, but there are employees to help. It is very convenient to store luggage at the hotel, and it is all self-service, which is very labor-saving. I borrowed a thermometer from the hotel. You can go to McDonald's inside the station to buy breakfast. There is a FamilyMart on the left and a Lawson on the right when you go out. There is also a Yoshinoya. Overall, it is ok.