Front desk not a service provider and out of the 2 rooms one of (room no 1819) the Aircon was not cold and the room was hot and warm and we did told the maintenance team were we meet them in lift about aircon and they said they took the room no and will carry out accordingly but we came back from dinner nothing was done . Middle of night we can't sleep due room was very warm and we call front desk about the aircon and saying that they will sent the maintenance team.they arrived and did repair but this makes us inconvenience and disturb our sleep. Further more I went down to the front desk to ask for exchange for another room but the reply was the hotel was fully booked and room available for replacement