DoubleTree by Hilton Nairobi Hurlingham

The hotel management is problematic

The hotel is very good, but there is a problem with the hotel system recently.

First, the location is excellent, 2.7 kilometers away from the Kenyan Presidential Palace and the Chinese Embassy, ​​a few hundred meters away from Chinatown, and next to Kibera, the largest slum in Africa, where you can enjoy all kinds of customs. Second, the hardware is excellent, from the lobby to the restaurant to the room, it is very comfortable. Especially the bathroom, which meets the requirements of this baby. Third, the service is superb, the staff are very good at dealing with things, and their emotional intelligence is really high! In terms of room cleaning, the cleaning lady saw that I bought a bucket of drinking water by myself, and immediately adjusted the drinking water in my room from two bottles to three bottles; when she saw me take off my shoes and walk around barefoot in the room, she immediately sent me disposable slippers. In the restaurant, I ordered a cup of cappuccino on the first morning, and the waiter would directly ask me if I wanted cappuccino today in the next few days. The key is that people are not doing it for tips or five-star reviews~

The level is poor and very unfriendly to the Chinese people. The facilities are average. Will never stay again.

The room is clean, but the decoration is very old, the breakfast is not good!

beautiful environment quiet

The security of the hotel is very good, and the breakfast is also rich. I will stay again next time