Best Hotels in Nairobi, Kenya

Great service from front desk. They were accommodating to early check-in and slightly late check-out depending on vacancies. Didn't check out the facilities. Breakfast wise was alright. not much varieties though. Anyway we are there to stay in the room. Room is perfectly sized and cozy for us to rest in. Highly recommend to all if you are looking for a hotel in CBD area.

The breakfast buffet had an excellent array of choices and everything on offer was enjoyable. The staff was helpful and courteous. The security process and security doors and card access only areas seemed a bit over the top but we did indeed feel secure. We enjoyed a delicious Christmas Eve dinner on the top floor of the hotel. It was a memorable experience. My only complaint is that though I had the air conditioning on and temperature set to cool the room a bit, the unit was running during our two day stay and never cooled the room or reached the temperature chosen. Also the in room phone did not work. I did request a maintenance person come to check on both f these issues and no one ever came. The bed was very comfortable and the modern style of the room was nice.

The staff at Four Points are Hurlingham are fantastic. They are excellent at customer service - which is what makes my stays memorable. The dedication and care that I receive every time I stay will keep me coming back. Every day as I leave for and return from work, I am greeted by the reception staff, housekeeping staff, security staff and welcomed with a smile by Pablo’s restaurant staff (Faith is exceptionally pleasant). The quality of food is top notch thanks to Chef Howard and his team (including but not limited to Chef Dominic, Beryl, Clarice and Chef Danstand). For my most recent trip, I made a request to have my dietary needs accommodated and everything I asked for was done with such professionalism and kindness that I feel truly cared for. One tip for those who have not been to Nairobi before, be prepared to be requested to comply to the security checks on entry into the hotel. It may seem burdensome however, it is necessary due to the historical context of Kenya. I highly recommend this hotel to anyone who asks me for places to stay on business in Nairobi.

With a stay at Roma Courts Serviced Apartments in Nairobi (Kilimani), you'll be a 1-minute drive from Yaya Centre and 6 minutes from The Sarit Centre. This upscale aparthotel is 2.6 mi (4.2 km) from City Market and 2.9 mi (4.6 km) from Kenyatta International Convention Centre.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.Make yourself at home in one of the 40 guestrooms, featuring kitchens with refrigerators and stovetops. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and complimentary bottled water, and housekeeping is provided daily.

It feels very good. The hotel has Chinese food. The hotel staff and hotel managers are very friendly and attentive. There are shopping malls near the hotel, a few minutes’ drive away, and shopping is also convenient. After staying there for a week, the hotel can rent a car and it is safe to go out. There, I ran out of money, the hotel manager was a Chinese, and he also helped to accept the domestic WeChat exchange of RMB for US dollars. It was almost a sense of seeing a fellow countryman. Very grateful for the hotel's help, very humane. Will stay there next time I go.

Overall it was ok. Pros, good location, the staff are friendly and the room is decent. Cons, the reception is inefficient and check in takes longer than it should. It’s like we are first customer that has ever checked in. Lots of confusion. My ac did not work. I had to call 3 times to reception before someone turned up. They said the ac does not work here. Did not bother to check anything because it seem normal for the ac not to work. I told him it’s very hot in this room and I can’t sleep. Also ac is basic especially if you are calling yourself a 5 star hotel. He shrugged and said I can get you a fan. Got very little sleep and I think they don’t service the ac to save on electricity. It’s a poor attitude from the management especially for a “5 Star” hotel. It’s more like a 3 star. Better places to go for the same price. Will not return.

With a stay at Nairobi Glory Palace Hotel in Nairobi (Ngara), you'll be within a 15-minute drive of Nairobi National Park and Yaya Centre. This hotel is 5.5 mi (8.8 km) from United Nations Office at Nairobi and 6.9 mi (11.1 km) from Thika Road Mall.Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and barbecue grills.Satisfy your appetite for lunch or dinner at Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours).Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 55 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

Realmente solo fueron 5 horas de estancia, entre que el vuelo a Nairobi llegó de madrugada con algo de retraso y esa mañana tenía un vuelo a Samburu. El traslado desde el aeropuerto lo concerté con el propio hotel por no complicarme en exceso y me costó 25$. De noche y sin tráfico, como 20 minutos para llegar o quizás algo menos. El hotel se supone que es de 5*, aunque entiendo que será por los servicios que tenga, porque realmente alguna estrella me pareció que se le había caído o quizás me pareció algo anticuado. Tiene bastantes habitaciones. La habitación que yo había reservado a través de Central de Reservas era una individual superior con desayuno incluido, por 80€. Era bastante amplia, con moqueta, aire acondicionado, mesa de escritorio, un sillón, TV de pantalla plana, botella de agua gratuita, conjunto para preparar café y té, caja de seguridad, minibar, armario grande, clavijas eléctricas para conectores europeos. El cuarto de baño, también amplio, tenía ducha y bañera, champú, gel, pañuelos de papel, secador de pelo, etc... Respecto al desayuno, era de 6 a 10:30, de tipo buffet, aunque los camareros iban sirviendo lo que se pedía. Me pareció flojo para un hotel de esa categoría, aunque quizás al ir justo cuando abrió no estaba todavía completo. También había wifi gratuita en el hotel. En resumen, el hotel bien aunque apenas si pude aprovecharlo un poco en condiciones.

On the day I arrived - they seemed to have been facing electrical problems for past week. So lifts, doors, and electricity in rooms were not working properly. It appeared to have been resolved on the day I left. I booked because of closeness to airport and train station. They offer complimentary pick up and drop off. They were very nice to offer a late checkout until I left for the airport. Has a big gym, a nice pool and pretty good breakfast. Be aware that there is literally nothing around the hotel - so you can’t really go for a walk or just go grab something to eat.

Very hospitable and welcoming staff. Accessible location and beautiful view from my room especially at night. The food is good but I recommend ordering from the menu rather than the buffet. On the overall quite a wonderful experience.