Featured facilities: Golf Course, Swimming Pool, Executive Lounge
Great
53 reviews
9.2/10
1 night
From DKK 1,101
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9.4/10
Amazing
GGuest UserSuch a peaceful quiet beautiful part of Nairobi. Hassan was brilliantly helpful in finding me a quiet room for some much needed rest after lots of travelling.
Great food and gardens and can’t r commend highly enough
Will return for sure
YYao bukeyanThis is a relatively new and luxurious hotel in Nairobi. Security is very strict, with security personnel questioning guests at the entrance, dogs checking for explosives, and even armed security personnel checking bags in the lobby. However, there's no need to worry about security; it's purely a government requirement. The staff at the hotel are very nice, from the front desk to the concierge and the restaurant. Everyone is friendly and willing to help with any questions.
The hotel has comprehensive facilities, including table tennis, darts, a gym, and an outdoor swimming pool. The restaurant offers a rich breakfast and excellent coffee.
The hotel's location isn't very central, so there are no restaurants nearby. You can either dine at the hotel or take an Uber to the nearby village market, which offers both food and shopping. It's very convenient.
SShchekotov AndreyEverything is very good, but the only shortcoming, first of all for travelers from Russia, that it is impossible to pay the expenses in the hotel in cash, the expenses on the hotel can be paid only by credit card
GGuest UserSituated in a busy location, amenities and nice restaurant near by. On our check out we were asked to pay additional $ as the exchange rate changed from the moment we pay our room cost during checked in, so we ended up having to spend time to understand why the hotel would charge customer an amount in USD upon check in, and charge customer again if the exchange rate changed at the end of our stay, when I asked would they refund money to customers if the exchange rate changed favourable to the customer, they couldn't answer. Be aware on their overcharge policy and they disguise the charge with while refunding the deposit.
RRob Smith 16384Wonderful 5-star hotel with great food and fantastic service. Each and every one of the staff is friendly and treated me as a valued guest. Very good experience.
AAnonymous UserIt was a comfortable stay with good service. Food was good. As im a tourist from overseas, not sure if my diarrhoea was from the dinner/breakfast here or it was from not being used to the food/food from the previous place. Nonetheless, enjoyed my stay. My partner did not get diarrhoea so am not too concerned that it is the hygiene of this place. Everything looked good with good security
MMiaaaaaaaXHere are some details for your information:
Reason why you should not stay unless they could change:
1.picking up us from NBO termination to the hotel like 20mins for 5k and even no water provided when picked us, while i happened stayed in a much more expensive hotel in Mobasa only charged 3.5k with iced water and 1 hour trip.
2.the room has some smell from its new facility,very distinguish as i step in, the towel on top shelf of the shower room always has the same smell,very uncomfortable
3.what im most mad at, was someone took away our one set of brush, slipper,and the welcome chocolates. just because we dont need them for one night,i found it on the second day leaved a note with tip,someone only took the tip away but dont give me what i asked for.
4. One of The elevator has been broken since the second day and sometimes two of them, luckily I am only given room on the 3rd floor
Good thing is: the coffee is kinda okay and the table in the room is kinda remarkable
EErik LacorteWe booked a five day stay at Sarova Stanley and honestly it was the best decision. From the moment we arrive, we are greeted warmly by the staff and took care right away of our baggages. Upon entry they took care of us with warm towels and refreshments which was absolutely lovely. We arrived early at the hotel at 11am inspite of the check in time of 2pm they immediately processed everything as they gave us consideration because we are travelling with an infant, we are so lucky and did I mention we were given an upgrade! We were always looking forward to breakfast as the food is chef's kis. Location is amazing Pool is always cleaned and not crowded at all. The staffs are very attentive to your needs. Stanley Sarova is indeed a stort to tell and I highly recommend staying especially with family.
I highly recommend to stay on this hotel.
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