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9.6/10
Amazing
GGraceDianeWe had an amazing stay. The Kenyan Cuisine was what we missed and needed. The staff were respectful and helpful when we needed help. The hotel is close to the mall making it convenient to shop around. Until next time
WwildmanThe location is moderate and there are many large shopping malls nearby. The hotel facilities are sufficient and can meet the requirements of daily business travel. The room is clean and well-equipped, and the stay is comfortable. Breakfast is buffet with rich selection of fresh food
GGuest UserAs a business traveller, we're here for 7days. Breakfast remains the same daily. Comes with a compact gym that caters to all your needs.
Rooms are very clean but the smells of cookings fumes were quite heavy as we were staying right under the rooftop bar. Dragging of chairs can be quite disturbing as well.
The bonus is that we had our own mini balcony which gives us a good view of the neighbour with bright morning sun.
DDominicI booked a 2-night stay over Saturday and Sunday while waiting for my 1am flight on Monday. I had just returned from a safari and was extremely tired, hoping to get some rest. Unfortunately, starting around 4am on Sunday, there was a lot of noise coming from the room directly in front of mine. It appeared to be a group occupying multiple rooms, shouting and moving between them.
I called the lobby twice, and while the receptionist was kind and responsive in contacting the group, the noise continued, and I eventually gave up on trying to sleep.
Later that afternoon, the tap and shower in my room stopped working. I had to call again to have it fixed, and even after it was restored, there was no hot water. I had a VERY cold shower.
That said, I genuinely appreciated the food and the aesthetic of the property—the African artifacts in the hallways and the soaring ceilings made the place feel very special. It’s the kind of atmosphere I’d love to return to. However, because of the disruptions and inconvenience I experienced, I don’t think I’ll be coming back unless necessary.
YYao bukeyanThis is a relatively new and luxurious hotel in Nairobi. Security is very strict, with security personnel questioning guests at the entrance, dogs checking for explosives, and even armed security personnel checking bags in the lobby. However, there's no need to worry about security; it's purely a government requirement. The staff at the hotel are very nice, from the front desk to the concierge and the restaurant. Everyone is friendly and willing to help with any questions.
The hotel has comprehensive facilities, including table tennis, darts, a gym, and an outdoor swimming pool. The restaurant offers a rich breakfast and excellent coffee.
The hotel's location isn't very central, so there are no restaurants nearby. You can either dine at the hotel or take an Uber to the nearby village market, which offers both food and shopping. It's very convenient.
MMiaaaaaaaXHere are some details for your information:
Reason why you should not stay unless they could change:
1.picking up us from NBO termination to the hotel like 20mins for 5k and even no water provided when picked us, while i happened stayed in a much more expensive hotel in Mobasa only charged 3.5k with iced water and 1 hour trip.
2.the room has some smell from its new facility,very distinguish as i step in, the towel on top shelf of the shower room always has the same smell,very uncomfortable
3.what im most mad at, was someone took away our one set of brush, slipper,and the welcome chocolates. just because we dont need them for one night,i found it on the second day leaved a note with tip,someone only took the tip away but dont give me what i asked for.
4. One of The elevator has been broken since the second day and sometimes two of them, luckily I am only given room on the 3rd floor
Good thing is: the coffee is kinda okay and the table in the room is kinda remarkable
TTayo AlabiThe service at the hotel was fantastic and the staff extremely friendly and professional. Will sadly recommend it to my network and will be happy to stay there again.
GGuest UserI stayed at this camp expecting an adventurous experience, but it did not quite meet my expectations. The price was very high for what you get—essentially just a tent with a toilet quite far away (try walking at 3 am under umbrella to the toilet with +14C). While the adventure aspect is there, it felt like overpaying, especially considering the costs for similar accommodations in this country.
On the positive side, the bed was really comfortable, and the tent was cozy, which made for a good night’s sleep. The territory of the camp was nice, and breakfast was excellent, adding some value to the stay.
Overall, I have mixed feelings. I liked some parts of the experience, mainly the cozy sleep and the breakfast, but I would not come back or pay this amount of money again. For the price, it is not worth it in this destination.
PS shout out to the staff, they are fantastic and very nice
JJason2023Good location if you want to be fairly central with a few minutes walk to plenty of bars. Uber is very efficient and cheap here if you want to travel out. The staff were very good and the restaurant/bar is 24/7 (I believe). Room was lovely. Overall, although I think Nairobi is a little on the expensive side, this was ok. I tried to book again for after the safari but it was more expensive so i went to the Swiss Belinn instead, which was cheaper and the same standard (a little further away but again, Uber and Bolt are super efficient and cheap here).
TIPS FOR FOREIGNERS COMING INTO KENYA:
1. Get your currency outside of Kenya, the exchange rate here, particularly at the airport, is absolutely awful - I found them to be offering upto 35% less than the actual rate.
2. You only really need a small amount of cash here - most places you will visit accept card.
3. DO NOT BUY A TELKOM SIM CARD. It is absolutely useless, even in Nairobi but does not work AT ALL on safari.
4. Uber and Bolt are very good here.
5. If you are doing safari and your trip does not include the national park fees (payable in USD), make sure you get those before arriving - the banks and ATMs here are very unreliable if you want USD.
6. Do not pay extortionate hotel prices for laundry - find a local company who will collect and deliver your laundry for a fraction of the price like Smartfua Laundromat.
7. If you go on Safari, try not to sit on the back of the vehicle - it gets VERY bumpy.
Have a great trip!
DDarara MoleI stayed at this hotel for one night on May 4, 2025, and had a pleasant experience. The location is excellent—less than a 20-minute drive from the airport, in a safe and secure neighborhood. The hotel is gated with visible security, and even Uber drivers are required to state their purpose before entering, which I appreciated as it made me feel safe. There’s also a guard stationed at the entrance to the rooms, adding an extra layer of security.
The room was clean and comfortable, and I had a peaceful night’s sleep thanks to the quiet surroundings. The reception staff were friendly and hospitable, making check-in smooth and welcoming.
A shopping mall is just a 15-minute walk away, or a short Uber ride costing less than $2. The hotel is also easy to locate.
Overall, I was very satisfied with my stay and would definitely consider coming back in the future.