Fairmont the Norfolk
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi

Fairmont the Norfolk

Health Protected
#1 of Cultural Hotels in Nairobi
Harry Thuku Rd, Nairobi, 00200, Kenya
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A stay at Fairmont The Norfolk places you in the heart of Nairobi, steps from University of Nairobi and a 3-minute drive from Kenyatta International Convention Centre. This luxury hotel is 2.4 mi (3.9 km) from The Sarit Centre and 3.4 mi (5.5 km) from Yaya Centre.Show More
We Price Match
hotel overview picture
Last booked 16 hrs ago
4.3/5Very Good·Great Location
The courtyard scenery is very beautiful
Amenities
Golf CourseOutdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBar
All Amenities
Surroundings
Airport: Wilson Airport
(6.9 km)
Airport: Jomo Kenyatta International Airport
(18.5 km)
Train: Nairobi Railway Station
(4.2 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe King Room with Balcony
2

Deluxe King Room with Balcony

1 King bed
Free Wi-Fi
Non-smoking
Daily Housekeeping
In-room Wi-Fi
Stair-Free Property Entrance
Room Details
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Deluxe Room with 2 Single Beds
6

Deluxe Room with 2 Single Beds

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
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Deluxe Room
9

Deluxe Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Entrance
Daily Housekeeping
Connecting Room
In-room Wi-Fi
Room Details
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Deluxe Room with Multiple View
7

Deluxe Room with Multiple View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
In-room Wi-Fi
Room Details
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Deluxe Twin Room with Courtyard View
5

Deluxe Twin Room with Courtyard View

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
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Fairmont Room with Multiple View
10

Fairmont Room with Multiple View

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
In-room Wi-Fi
Room Details
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Junior Queen Suite
10

Junior Queen Suite

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
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1937 Suite
3

1937 Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
In-room Wi-Fi
Room Details
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Fairmont Queen Room
5

Fairmont Queen Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
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Norfolk Signature Suite
1

Norfolk Signature Suite

1 King bed
Free Wi-Fi
Non-smoking
Private Entrance
Daily Housekeeping
Connecting Room
In-room Wi-Fi
Room Details
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Deluxe King Room with Courtyard
6

Deluxe King Room with Courtyard

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
Check Availability
Deluxe King Room
8

Deluxe King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
Check Availability
Executive Suite with Courtyard View
3

Executive Suite with Courtyard View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
In-room Wi-Fi
Room Details
Check Availability
Fairmont Twin Room
6

Fairmont Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
Room Details
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Guest Reviews(53)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.2
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 2, 2024
The courtyard scenery is very beautiful
Original TextTranslation provided by Google
n‍i‍p‍a
February 12, 2024
This hotel is extremely unfriendly to Chinese people. There were Europeans and Americans and us at the same time. The Europeans and Americans checked in directly. As for the Chinese, he said that we arrived early and asked us to pay an extra 110 US dollars to check in. Now the rooms are very empty and the occupancy rate is very low. It’s not that there are no rooms, but some rooms are not allowed to be checked in. I chose to resolutely not pay extra money, so we had to wait for three hours before checking in. We were given a very bad room, right next to the central air-conditioning main machine room, and it was noisy all night and I couldn’t sleep. The next day, we had to check out. Our reservation page clearly stated that we could check out from 10 am to 12 pm. But after 9 am, people kept urging us to leave. We went downstairs to check out at 11:20, and the front desk said that we had to pay extra money for overtime. At the same time, Europeans and Americans checked out, and they checked out smoothly and left directly. So this hotel discriminates against Chinese people.
Original TextTranslation provided by Google
H‍u‍l‍k‍J‍i‍a‍n‍g
February 4, 2024
Nice British style
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 5, 2023
This is a real treasure of a place! The atmosphere is old world charm, the food is fabulous at TATU. The bar is excellent with service and attentiveness to you needs. The gift shop is stellar for some nice jewelry. The facilities are clean as a whistle as they say...breakfast was outstanding with so many choices. The work out facilities are just super great, and the pool is heated. Ok, lastly the ambiance of colonial Africa just fills the air, from the art, to the breezes flowing freely through this wonderful hotel!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2023
The environment is very good, and the service, especially the check-in speed, is hard to describe
Original TextTranslation provided by Google
Q‍u‍s‍a‍y‍Q‍a‍i‍s
June 25, 2023
Location and stuff super good also the food there was nice, I booked for others
T‍I‍G‍E‍R‍L‍I‍B‍O
June 5, 2023
I stayed close to the street and the facilities are old
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2024
The service was exemplary from breakfast to afternoon cocktails with my friends. The team made us feel at home and we thoroughly enjoyed every moment. Our hostess Lydia went over and above to ensure we were comfortable and perfectly executed the birthday surprise for my friend with the team. We proceeded to CinCin and we were made to feel at home by Criselda who ensured we tried out the amazing cocktails that were available. All in all...it was a day well spent and we shall definitely come back.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2024
What a nice surprise for a business trip hotel. It transformed the stay like I was on holidays. The breakfast buffet was good, and the lunch buffet was very classical, unfortunately. But overall, it was a nice stay! The staff was kind and welcoming.

Property Policies

Check-in and Check-out Times
Check-in: 12:00–24:00
Check-out: 09:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Gluten-free, Halal, Vegetarian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1903
  • Renovated: 2022
  • Number of Rooms: 125
A stay at Fairmont The Norfolk places you in the heart of Nairobi, steps from University of Nairobi and a 3-minute drive from Kenyatta International Convention Centre. This luxury hotel is 2.4 mi (3.9 km) from The Sarit Centre and 3.4 mi (5.5 km) from Yaya Centre.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Lord Delamere Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 170 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportJomo Kenyatta International Airport
Distance to Airport18.45KM
Nearest Train StationNairobi Railway Station
Distance to Train Station4.22KM
Average Price FromUSD637
Hotel Star Rating5