To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(86)
Positive reviews(14)
Reviews with photos/video(6)
Habib Kammoun
Superior Twin Room Non Smoking
Stayed in Jun 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Great hotel, excellent location, amaizing services and stay!
Response from Property: Dear Habib Kammoun,Thank you for commending your recent stay at Villa Rosa Kempinski Nairobi. My colleagues and I look forward to hosting you once again in the coming days. Best Regards, Petra BaumannGeneral Manager
AKILIMALI ZIRHUMANA
Superior King Room Non Smoking
Stayed in Jan 2024
Business travelers
7 review
3.7/5
Posted on Feb 16, 2024
It’s wasn’t bad
Response from Property: Dear JOEL, Thank you for the review and rating. My colleagues and I appreciate the feedback, and we look forward to the opportunity of hosting you at the hotel once again in the coming days. Best Regards, Petra Baumann General Manager
Douzi950830
Superior King Room Non Smoking
Stayed in Jan 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Before going to the Masai Mara savanna, I stayed in a city hotel in Nairobi for one night. It was very good. Vehicles entering the hotel need to be strictly checked by security. The guy at the front desk spoke English very well and was very humorous. The room had an overall European resort style, and there were birds in the morning. morning Call. There are also many types of room service meals!
Original TextTranslated by Google
Response from Property: Dear Douzi950830, Thank you for the positive review and rating. My colleagues and I appreciate your feedback, and we look forward to hosting you at Villa Rosa Kempinski Nairobi once again in the coming days. Best Regards, Petra Baumann General Manager
Guest User
Superior Twin Room Non Smoking
Stayed in Jun 2023
Family
9 review
4.0/5
Very Good
Posted on Aug 10, 2023
The hotel has heavily armed security guards and 2 police dogs. The access control is very strict and the security is very good
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for the review and rating. My team and I appreciate the feedback on your stay with us and we look forward to hosting you once again in the coming days. Best Regards,Petra Baumann General Manager
Guest User
Superior King Room Non Smoking
Stayed in Jun 2023
Family
5 review
5.0/5
Outstanding
Posted on Jul 9, 2023
Very good, clean and hygienic, one of the best hotels in Nairobi. The most important thing is that it is very safe, and the security is well done. The incoming and outgoing packages and luggage are inspected, the vehicle is inspected, and there are police dogs on board to inspect the vehicle. this is what we need
Original TextTranslated by Google
6/7
Guest User
Superior King Room Non Smoking
Stayed in Dec 2022
Family
14 review
4.0/5
Very Good
Posted on Mar 14, 2023
A very comfortable hotel. Maybe most hotels don’t have enough air-conditioning. The lobby doesn’t feel air-conditioned at all.
Front desk service is not attentive enough, rather cool.