THE TAI HOTEL Reviews
THE TAI HOTEL
No.37 Taiping North Road, Nanjing, ChinaView Hotel Details
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1 night
THE TAI HOTEL Guest Reviews
4.7/5
Outstanding
3390 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(3390)
Positive reviews(3313)
Reviews with photos/video(1520)
Delicious breakfast(250)
Well designed(224)
Friendly front desk staff(206)
Close to metro(130)
Luggage delivery service(56)
Convenient public transportation(54)
Tasty restaurant(52)
Negative reviews(77)
Tian Le
Boutique Queen Room
Stayed in Mar 2024
Couples
8 review
Outstanding
Posted on Mar 26, 2024
My wife and I had a wonderful stays at The Tai ! Everything is good including their breakfast 👍🏻 Will definitely stay there again if I visit Nanjing later. Maybe one thing can be improve is the shower water heater, it was too hot and too cold intermittently. The rest is all great 👍🏻 worth every penny to enjoy their fantastic services and amenities 👍🏻
Response from Property: Dear Guest,Thank you very much for choosing to stay with us and for your positive feedback regarding your experience in Nanjing. We are delighted to hear that you enjoyed our breakfast and other services and facilities.We also appreciate your feedback regarding the intermittent temperature fluctuations with the shower water heater. Your input is invaluable to us, and we will take immediate steps to address this issue to ensure a more comfortable and consistent shower experience for our future guests.Once again, thank you for your valuable feedback and for recognizing our service. We look forward to welcoming you back and providing you with an even more perfect stay. The Tai主理人Cecilia Liu
Guest User
Boutique Queen Room
Stayed in Apr 2024
Family
6 review
Outstanding
Posted on May 6, 2024
This hotel is located in the center of the city, near the 1912 district so there is a lot of restaurants, it is really convenient.
In my opinion, it is also a more pleasant neighbourhood that Xinjiekou where are all the others hotels.
It is a really recent hotel, so all the furnitures are new. It is really high-tech, the curtains opens automatically when you enter the room, there are some electronic buttons for a lot of things (maybe a bit too much high-tech sometimes ? you can’t leave a single light for reading in the evening when your partner is sleeping).
The room is well furnished and spacious, it lacks maybe just a bit of space near the sink in the bathroom.
The breakfast is really good and diverse and the staff is really nice and helpful, specially the doorman Sam.
I really recommend you this hotel in Nanjing.
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Bee
Boutique Queen Room
Stayed in Apr 2024
Other
5 review
Outstanding
Posted on Apr 4, 2024
We are a couple traveling from Australia to China and we are glad that we stayed at The Tai. Everyone from the receptionist to the bellhop ( Mr Sha), cleaning lady, room service and staff at the breakfast area were exceptionally friendly and accommodating. Especially for foreigners like us who were not familiar with the local app and the front desk helped to order the medicine and have it delivered to us. Keep up the good job and thanks for your service.
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
LaiWah
Boutique Queen Room
Stayed in Dec 2023
Couples
1 review
Outstanding
Posted on Dec 5, 2023
Very comfortable room, nice location and fantastic breakfast. Breakfast consists of local street food and is of quality.
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Russellhu
Boutique Queen Room
Stayed in Jan 2024
Couples
1 review
Outstanding
Posted on Jan 31, 2024
Service is good and the delivery robot is cute. Car park is good for small cars.
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Guest User
Boutique Queen Room
Stayed in Nov 2023
Couples
13 review
Very Good
Posted on Dec 4, 2023
Nice hotel, nice food in the breakfast..
No helpfull from staff front door
Locations has so much traffic light.. 😅
Response from Property: Dear guest: Hello! Thank you for your comments about our hotel. I am so sorry about your experience during in our hotel we will improve it immediately. Thanks again for your feedback. Have a nice day.The Tai主理人Cecilia Liu
June
Deluxe 2-bed Room
Stayed in Nov 2023
Friends
1 review
Amazing
Posted on Nov 19, 2023
Location is just opp 1912 shopping district.
Bed was really comfy. Felt just like home!
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
GMac
Boutique Queen Room
Stayed in Jan 2024
Couples
70 review
Outstanding
Posted on Mar 5, 2024
Awesome hotel and comfortable stay. We enjoyed it here, we recommend
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Guest User
Boutique Queen Room
Stayed in Jan 2024
Couples
4 review
Great
Posted on Jan 23, 2024
Sam was very nice in helping me get a taxi. Location was good
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Guest User
Boutique Queen Room
Stayed in Aug 2023
Couples
1 review
Outstanding
Posted on Aug 28, 2023
Great location, fantastic service. Brand new facilities. Will definitely be there again soon
Response from Property: Thank you for your feedback! We're delighted that you enjoyed our great location, fantastic service, and brand new facilities. We look forward to welcoming you back again soon! The Manager Cecilia Liu
Khloe_Ong
Boutique Queen Room
Stayed in Mar 2024
Business travelers
3 review
Outstanding
Posted on Mar 15, 2024
Facilities and locations are superb
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
———————-
Suite
Stayed in Jun 2023
Couples
9 review
Posted on Jul 8, 2023
Good services, nice items like bathtubs essentials but lots of bugs
Response from Property: Dear Guests ：Thank you very much for choosing our hotel and sincerely apologize for the problems you encountered during your stay. We always strive to provide excellent service and a comfortable stay, but clearly we did not meet your expectations during this stay. We are very sorry for the problem you encountered in your room. We take every guest's comfort and satisfaction very seriously, so we take immediate steps to address your concerns. Please let us know your room number and we will check in with our Rooms department to make sure they do a more thorough cleaning and that all sheets and pillowcases are changed with each new guest. We apologize for the inconvenience and assure you that this will not happen again. If you have additional needs or any other questions, our staff will be ready to help you. Thank you for your feedback, your input is very valuable to us and we will take appropriate steps to ensure a better service experience. Once again, I would like to express my sincere apologies and hope that you can give us another opportunity to show you our true level of service! Have a nice day! ——The Tai Director Cecilia Liu
Fire Pigger Dennis
Boutique Queen Room
Stayed in Nov 2023
Business travelers
1 review
Outstanding
Posted on Jan 10, 2024
Location is good and convenience
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
BelVicDor
Boutique Queen Room
Stayed in Mar 2024
Solo travelers
6 review
Outstanding
Posted on Mar 31, 2024
Nice clean room
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
Guest User
Boutique Queen Room
Stayed in Apr 2024
Friends
8 review
Outstanding
Posted on Apr 9, 2024
Great hotel
Response from Property: Dear Guest, Thank you for your sweet comments. It’s our honor to provide you a great time during staying in our The Tai Hotel. We are very looking forward to serve you again. Have a good day! The Tai主理人Cecilia Liu
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