Hilton Nanjing Niushoushan Reviews

We booked one night here for our 30 year wedding anniversary. Knowing that it will be a busy tourist destination, we opted for an executive room for quite breakfast experience. What a surprise finding that the lounge was closed on Sunday morning showing a sign "coming soon"! For the buffet breakfast we had to wait in line to get admitted. It turns out that the line was not due to the lack of available tables, but because the staff did not manage to clean tables in time. The food remains and dishes on the tables next to ours were not cleaned for more than an hour! Staff was definitely not well trained and too low in numbers. It very sad that a celebration of our special day, turned out to be a disappointing experience. Not a good calling card for the Hilton brand and a waste of the extra money paid for executive perks.

Rooms: I am quite satisfied. The design elements are great, the bedding is very comfortable, and the sound effects are also very good. The only shortcoming is that the mini bar is charged, and there are only 2 bottles of mineral water, which is a bit stingy. Food: The buffet was not open, and I had dinner in the Chinese restaurant. The 100 yuan food and beverage voucher has a consumption amount requirement, which requires more than 500 yuan to use. I ordered roast duck, which tasted average. The two dishes I ordered were not available. I felt that there were still a few dishes. The hand sanitizer in the bathroom was not easy to use, and there was no hand cream. Maybe there are too few people using it on a regular basis. Breakfast: No service asked us when we withdrew the meal, which is not up to the five-star service. Environment: The hotel lobby design is very good, at the level of art, and it is worth checking in. Service: The front desk upgraded me to a deluxe room. When I got off the car, the porter helped me carry the luggage, and the service was thoughtful. Suggestion: The purpose of choosing the hotel is to go to Niu Shou Mountain, which is relatively close, but the hotel did not inform me how to enter the park quickly. I also took a taxi to enter the park from the west gate. Later I learned that the hotel had parking. It is recommended to have relatively clear instructions on how to enter the park.

This time, I stayed at the Hilton Hotel and felt that the trip was worthwhile. I booked an executive king room. The biggest feeling is that the hotel is like a museum, with many artworks, and they all seem to be exquisite. The "one leaf bodhi" is very vivid under the reflection of the water. The semi-permanent flower art decorates the "peach blossom stream", and it seems that you can hear the sound of water. The most eye-catching thing is the Jinling folding fan, which reminds us of the flow of the four seasons. The hotel lobby is big in one word. It is said to be 4,000 square meters. The space is transparent and dotted with greenery. It seems that I have realized "emptiness" and "existence" here. I like such a humanistic and artistic hotel. The service is good, and a small durian dessert was specially sent. This Ninglan vegetarian restaurant is of high quality. The appetizers are sour, sweet, bitter and spicy, as well as Xiangliuling sour soup pot and matsutake rice. What you eat is the taste of life. The buffet breakfast has many varieties and I like most of the fruits. Looking closely at the room, the details are well done. The night bed lamp, clothes hanger and chair in the shape of a bull's head seem to echo the nearby Niu Shou Mountain. I also saw the Bluetooth speaker of Geneva Voice, which costs more than 2,500 yuan on Taobao. The decoration color is close to the original wood color, which looks simple and clean. This Hilton hotel is of high quality. Knowing that we were going to Niu Shou Mountain Scenic Area and the weather was hot, a golf cart was sent to the entrance of the scenic area at 8:30, which was very considerate. This is my second visit to Niu Shou Mountain Scenic Area. This scenic area has no major problems except that the ticket price of 160 yuan is a bit expensive (the round-trip bus on the east line is another 20 yuan).

We booked a hotel on Saturday for a family of three to spend the weekend, and the result was unexpectedly satisfactory. This hotel is really flawless throughout the whole process. First of all, the hardware of the hotel. Since it is a new hotel, the public areas are designed everywhere, and the indoor and outdoor landscapes are very pleasing to the eye. The facilities in the room are also very attentive. The hair dryer is a Dyson, and the charging port has a Tep-C interface. The drinks and snacks in the small refrigerator are free for the first round. The balcony view is full marks. You can hear the frog chorus when you open the door at night. It's spectacular~ The second is the service. From check-in to check-out, every staff member is very patient and friendly, and carefully answers every question, including the concierge, front desk, executive restaurant, breakfast restaurant and every staff member of room service. It really made my family and I spend a pleasant weekend. For example: At 9 o'clock on the night of check-in, I called the room service to send us a quilt. The customer service said that they had to help find it because there were many guests and there were no extra quilts now, and proposed to send a blanket. Just when we had given up hope and were ready to wait for the staff to send a blanket to make do, the staff still found a quilt. At that time, I really felt that the experience was super good. We were thinking about helping guests solve problems instead of just making do with them. In addition, the hotel's swimming pool and children's indoor playground are also great. My family and I are already planning to invite friends to stay here next time. This check-in time is 6.29-30, room number 9510.

Because the hotel is close to Niu Shou Mountain, it is very convenient to go to the scenic spot. The hotel breakfast is very rich, especially the light salad has my favorite tuna! The hotel is very new, and I was upgraded to a deluxe king room as soon as I checked in. The waiter is warm and thoughtful, and I will choose this hotel again if I have the chance~

The environment and service are first-class. The only drawback is that the breakfast variety is a bit small. I was bitten by mosquitoes in Niu Shou Mountain while waiting for the bus. There are no other problems. I will choose Niu Shou Mountain Hilton next time.

I went there because of its reputation. It really lived up to its reputation. The environment, design and management were unparalleled. I was shocked to learn that it was the 600th Hilton hotel in China. I am happy for Hilton!

Facilities: There is a large children's playground, swimming pool and spa pool, which the children love very much. Hygiene: The hotel is very clean and new. Environment: The decoration is very elegant and Zen-like Service: Very good, the staff we met on the road would greet us with a smile. Many children's products are provided

Glen of the hotel is very professional and provides one-to-one service to meet our needs. The room was upgraded to an executive room, which was very comfortable. The drinks in the small refrigerator are free. The hotel is very close to the east gate of Niu Shou Mountain. I will stay here again if I have the chance next time.

Overall, it's good. The room is bright and spacious. The Huaiyang cuisine in the Chinese restaurant is delicious. The staff are warm and polite. In addition, I would like to raise some deficiencies and suggestions: Facilities: Everything else is good. The bridle for rain should be pressed and twisted to the desired position, but the bridle is really difficult to turn (especially when the hands are wet). If possible, please suggest optimization. Service: 1. When checking in, I didn't take the initiative to ask for the registration of the license plate, nor did I take the initiative to tell me how to get the parking discount if I drove to the hotel. As a result, I was deducted the parking fee for the first time I drove out. This is not right for an international chain hotel with such excellent appearance and facilities. 2. The room is equipped with a brush with ink for the guests of the meditation room to copy scriptures. Halfway through, the pen ran out of ink. I called to send another one, but no one knocked on the door until I checked out. Although one out of ten people may not use these facilities, I understand that since they are put out, we must ensure that these facilities are usable. If this cannot be done, not putting them out may give the guests a better feeling.

I really like the atmosphere of this hotel, which is quiet and elegant, allowing people to relax. It is close to the Niu Shou Mountain Scenic Area and is full of cultural atmosphere. The service staff are also very patient and enthusiastic. Glen at the concierge, Karida at the front desk, and Chloe's meticulous and thoughtful service are impressive.

As a new hotel, the facilities are definitely good. The lobby is grand, the rooms are comfortable, and there is a shuttle bus to the Niu Shou Mountain Scenic Area. Here are some personal suggestions and opinions: 1. The bathroom switch faucet uses black hardware, which will cause serious water stains and scratches over time. In addition, the small square switch on the wall in the shower room is really difficult to use, especially when your hands are wet and you can't turn it off at all. 2. The shuttle bus to the scenic area has a total of 8 seats, but 11 people were forced to sit on it, which is overloaded. 3. You must wear non-slip socks when entering the children's park. If you don't bring them, you need to buy them on the spot. Although the price is not expensive, it is recommended to send them directly, and the experience may be better. 4. The hotel mini bar, which is a simple configuration, is actually charged. Usually, the mini bar of this configuration is free in other hotels. If it is a charged mini bar, it is recommended to have a richer configuration, otherwise it will really cause misunderstandings.

An unforgettable travel experience I was very satisfied with the service as soon as I entered the hotel. When entering the room, I was even more surprised by the quiet, exquisite scenery and oxygen bar. The Chinese restaurant on the 6th floor is even more delicious. Later there are the Niushou Mountain Buddhist underground palace and the seven-level pagoda. Giving 5 stars is a must The entire hotel devotes a large space to installation art. It’s very rare that we have already planned to visit again in October.

Facilities: The room configuration and small details are as user-friendly as always. The room I booked this time is on the first floor, with its own small garden and tea room, which makes people relax! Travel photography: The travel photography provided by booking a room filled the free time in the afternoon on the day of arrival very well, and the product was even more amazing! To be honest, I didn’t prepare any makeup and clothes, just wanted to take a photo as I pleased, but I didn’t expect the photographer to cooperate with our requirements and produce a very artistic blockbuster! Environment: What is particularly amazing is the installation flower art arranged in the hotel’s high and magnificent lobby, which is very photogenic! Very artistic! I like it very much! Service: All the staff I met were warm and thoughtful, but not deliberate, and I felt the warmth of meeting neighbors at home!