Radisson Collection Resort Nanjing

Radisson Collection Resort Nanjing Reviews

Radisson Collection Resort Nanjing

No. 10 Yuan Bo Yuan Road, Nanjing, ChinaView Hotel Details
Radisson Collection Resort Nanjing
Radisson Collection Resort NanjingRadisson Collection Resort NanjingRadisson Collection Resort Nanjing
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Radisson Collection Resort Nanjing Guest Reviews

4.7/5
Outstanding
1428 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1428)
Positive reviews(1388)
Reviews with photos/video(623)
Perfect for kids(137)
Great swimming pool(132)
Well designed(101)
Garden view(65)
Offers pick-up/drop-offs(59)
Negative reviews(40)
Varalee
Selected Double Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 22, 2024
I recently stayed at the Radisson Collection Resort and had an exceptional experience. The staff were incredibly polite and provided excellent service. My room was terrific—very clean and well-sanitized. The complimentary bus service was reliable and convenient, with friendly drivers who made the experience even better. The food was also a highlight of my stay. The breakfast selection was perfect, offering a variety of delicious options to start the day. The Chinese cuisine served at the resort was equally impressive, showcasing authentic flavors and expertly prepared dishes. One highlight of my stay was the hotel’s professional photographer, who took stunning photos with a unique Chinese theme. The location of the resort is perfect, offering numerous picturesque spots for photography. Overall, I highly recommend the Radisson Collection Resort for its outstanding hospitality, excellent dining, and beautiful setting.
Response from Property: Thank you for your positive feedback. Have a great vacation and thank you!
PARK
Selected Room (2 beds)
Stayed in Mar 2024
Family
5 review
4.5/5
Great
Posted on Mar 31, 2024
Here is the kindest service hotel in my experience.
Response from Property: Thank you very much for your valuable comments. I am very happy that you have had a comfortable stay at Radisson Collection Resort Hotel Nanjing!The hotel is hidden in the quiet garden of Jiangsu Garden Expo Garden, surrounded by pine trees, hot springs and green mountains, which is also the inspiration for the architectural design of the hotel.Hope Hotel is your little harbor in beautiful Nanjing, we welcome you back anytime
BethanyLee
Superior Selected Room - Garden-View (Double Bed)
Stayed in Oct 2022
Couples
8 review
3.5/5
Posted on Oct 6, 2022
Highly disappointing and not worth the money! Because of covid restrictions it was difficult to get in the park where the hotel was located. We were told that there was a fireworks display on but didn’t receive a ticket like everyone else, nor were we told there would be transport to the fireworks location which, needless to say, we missed. The pool was cold and none of the spa facilities I.e the sauna or steam room were switched on so I couldn’t use any of these. The buffet was limited at both dinner and breakfast and I would not call it a western buffet in any regards. Save your money and go to the Westin or the Ritz for better quality. Beautiful view from our room though.
Response from Property: Dear guest,Thank you for taking the time to tell us about your experience at Radisson Collection Resort Nanjing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Collection Resort Nanjing, we strive to provide an exceptional service experience for every customer; therefore your feedback is very important to us.I am so sorry for what you experienced and that we can't change what had happened. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Shuideqingchunbumimang
Selected Room (2 beds)
Stayed in Jul 2021
Other
1 review
5.0/5
Outstanding
Posted on Jul 20, 2021
Tracy wu
Wanaxin
Selected Room (2 beds)
Stayed in Jun 2024
Family
7 review
4.7/5
Amazing
Posted on Jun 18, 2024
I participated in the promotional package this time. The room surprised me. The design of the lobby amazed me. The streamlined wood gave me a sense of time travel, like a single tree blooming. To enter the middle passage of the room, the sun shines down, shadows, stones, and buildings. It forms a natural Tai Chi. The design aesthetics is admirable. First of all, the space is arranged very reasonably. Changing clothes, putting on makeup, washing, and taking a shower can all be separated. The work and rest of two people will not interfere with each other. Secondly, all rooms are non-smoking rooms, which is very good. Many hotels in China allow travelers to smoke, and furniture and beds actually have PM2.5. I personally like this kind of star-rated hotel that is completely non-smoking. The room is not card-operated, but inductively powered. This is very convenient. There is also a large air purifier from Gree in the room, as well as a capsule coffee machine, and each room has an independent balcony. The package also includes a Hanfu experience, which is the 7-degree space photography on the first floor of the hotel. Everyone must remember to make an appointment the day before to have a makeup artist, otherwise you will have to take photos without makeup. They don’t remind you to put on some makeup the next day, so I took photos without makeup. . . . . I think the photographer is very serious, but the receptionist is average. When choosing Hanfu, they don’t really understand your needs, but mainly guide you to choose the clothes they want you to choose. But their clothes are quite new and good-looking. In addition, lunch was also provided, and we chose Huaiyang cuisine. Three dishes and one soup, very full, definitely enough for two girls. Overall, I am quite satisfied. When checking in, they will also send a special shuttle bus to pick you up. If you really can’t catch the shuttle bus in the park, you can also call the hotel and ask the driver to pick you up. The service is quite good. The only small episode that made me not give a full score is that when I checked in, they told me to delay my check-out until two o'clock. But when I went back after lunch at one o'clock, I couldn’t get into the room. . . . . It's better to let my mother wait upstairs. I ran downstairs to find the service staff, but it still couldn't be opened when I came up. . . . . It's so hot, waiting there is really @*/%~# In addition, I would like to remind everyone that you need to wear a swimsuit to use their hot spring. It is said that they also have an infinity pool, but I didn't enjoy it this time because I didn't bring a swimsuit. Another suggestion is that the air conditioning in the lobby is really not enough. I can understand that in this off-season, there are more service staff than tourists. It is a waste of electricity to turn it too cold, but it is really too hot. We ordered afternoon tea in the lobby, and I was sweating all the time. 😂😂😂 Their sour plum soup is very recommended, very delicious and not sweet. In short, thank you to all the service staff. Thank you for giving my mother and I a wonderful hotel experience. Thank you also to the little brother who took the photo.
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6/15
Anonymous User
Selected Double Room
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 25, 2024
The experience was beyond expectation, very wonderful, the Garden Expo Park is super beautiful, it feels like a paradise. The hotel staff is very enthusiastic. The focus is on the travel photographer: Chen Dong (highlight) The photos are so good, very special. Highly recommended. The focus is that their clothes are very new and look great.
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6/14
Tiantiandebobonaigai_9785
Selected Room (2 beds)
Stayed in Jun 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 4, 2024
Environment: The hotel is in a good location, surrounded by the "Suyunhui Valley" with 13 gardens. The room is well soundproofed, and I didn't hear any door closing or talking outside! Facilities: The hotel's swimming pool is not big but it is beautiful~ I like the room layout, and I like the toilet. There is an independent room near the door in the room, like the Japanese decoration style, and it is not a transparent door. It is far from the bed and has good privacy! But there is only mineral water in the minibar, only one capsule coffee, and no coffee cup 😂 There is no welcome fruit, which is quite strange. Now these are standard in general thousand-yuan hotels 😅 The Orange Hotel where I stayed was a few hundred yuan and gave a lot of orange soda 🤣 I think this needs to be improved. After all, it is a resort hotel, and it is just a small cost. Guests will be happier. Hygiene: The room is well maintained, clean and new. It's just that there is no brand of toiletries. It's so itchy after washing my head with shampoo. Service: The cleaners and waiters in the hotel are very enthusiastic and polite, especially the front desk, who introduced it in great detail! Add chicken legs! And a male foreman in the restaurant? They were also very enthusiastic, and kept asking us how our food was and introducing the food. Plus chicken drumsticks! In addition: the check-in date happened to be a family member’s birthday, and the hotel sent a cake ~ the eldest one ~ the family was very happy, thank you ~
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6/11
Response from Property: Thank you very much for your valuable review. I am very happy that you had a comfortable vacation at the Radisson Collection Resort, Nanjing! The hotel is hidden in a quiet garden of Jiangsu Garden Expo Park, surrounded by pines and cypresses, hot springs and green mountains. The inspiration for the hotel's architectural design comes from this. The hotel building is as clear and agile as flowing water. The eye-catching glass curtain wall allows natural light and scenery to flow into the interior, blurring the boundary between architecture and nature, making people feel an extremely comfortable and natural atmosphere. We hope that the hotel will be your little haven in beautiful Nanjing. We welcome you back at any time.
Guest User
Selected Double Room
Stayed in Jun 2024
Family
4 review
4.2/5
Very Good
Posted on Jun 9, 2024
2 tickets to the Garden Expo Park: The hotel's hardware and software are neither good nor bad in the Garden Expo Park. Most of the service staff have good attitudes. The photographer Li Yang from Qidu Travel has a good attitude under the hot sun. The Garden Expo Park feels lonely now. There are not many people during holidays and there are few shuttle buses.
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Guest User
Superior Selected Room - Garden-View (Double Bed)
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
We chose the Radisson Collection Resort and we are very satisfied. The front desk service is very considerate and gave us reasonable suggestions for playing. We had a lot of fun. The breakfast restaurant staff is very kind and the kind and considerate smile service makes us feel at home. It is the most reasonable way to play in the Garden Expo Park to choose the Radisson Hotel to stay for one night. It is easy and not tiring. You can basically have a good time at all the attractions. You can take a ride on the small train in the Garden Expo Park, which is really a beautiful enjoyment.
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Response from Property: Thank you for your perfect review. Our partners adhere to our consistent "every moment is precious" in their work, ensuring that every guest who stays feels the guarantee of "enjoying an extraordinary journey" promised by Radisson Collection. We look forward to our return Meet in Nanjing.
Guest User
Selected Double Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The hotel is centrally located, close to the Botanical Garden and the Thirteenth Garden. The terrace of the double room faces the mountain, which is very suitable for relaxing. The breakfast has the favorite omelette and cheese, and the photographer Shao who gave it as a gift is good.
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Guest User
Selected Room (2 beds)
Stayed in May 2024
Family
4 review
4.8/5
Amazing
Posted on May 5, 2024
Environment: I have stayed in several hotels in the Garden Expo Park. Radisson is next to the Thirteenth Garden. This time I came to see the iron flower and stayed here. The environment is very good and it is very quiet at night; Facilities: There is no small refrigerator. The hotel's washing and care are also average. I hope it can be improved. The hair dryer is a Dyson, which is a plus! I also stayed here because of the hotel's swimming pool. It's great! The uncle next to the swimming pool is also very responsible and keeps watching the children in the swimming pool. The opening hours of the hot spring are a bit short. I encountered an uncultured guest who went in without wearing a swimsuit. We left immediately and didn't experience it; Service: The hotel's service is in place. I have been accompanied to the room when I checked in, and I have always responded to my requests. It is worth praising! The breakfast here is a bit limited. I hope to add more Chinese food in the future.
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6/13
Response from Property: Thank you for taking the time to give us feedback despite your busy schedule. Customer satisfaction is our greatest pursuit. We will definitely convey your praise to our colleagues, and I believe they will be very encouraged. Radisson Collection Resort Nanjing is located in Jiangsu Garden Expo Park. The building itself is a masterpiece of design, full of light, elegant and fashionable, embracing nature, with a superior geographical location, eye-catching interior design, world-class facilities and rich experiences inspired by local sources. I hope this is a small harbor for you in Nanjing. We welcome you back at any time.
Guest User
Selected Double Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 26, 2024
Personally, I think the price/performance ratio is very high, far exceeding expectations. There is also a lunch set meal at this price. Two tickets and a scenic spot vehicle ticket are given as a gift. In addition to the small train and cable car, you can sit at any station. The front desk and restaurant service is great, basically answering all questions, and the attitude is very good. Checked in on Saturday, drove to the store early in the morning, and upgraded the room type, which is very large. The balcony faces the mountains, which is great. There is a coffee table to sit on and a big bed to lie on. The location of the hotel is very comfortable, and it is very convenient to the scenic spot station and the railway station. The surrounding gardens and botanical gardens (Huachu Chicken and blue drinks are good). Hug Park is especially suitable for children to play. If it is not hot at noon, you can basically play all day. There are sand digging, big trampolines, water springs, slides, etc. The scenic spot cancels tickets on Sundays, and there are a lot of people, especially a lot of people. After eating the buffet in the evening, you can also take a hot spring. There are not many people in the public hot spring, so it’s pretty good to take a bath. The children can also take a bath in the big bathtub when they go back. There is a vending machine on the first floor for disposable bathtub covers. I will definitely stay at this hotel next time.
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Guest User
Selected Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 21, 2024
The room was great, I will come again next time! Breakfast and lunch were both very good, we visited all the attractions in the Garden Expo Park, and the shuttle bus was super convenient! The hotel also provided us with travel photography services. The photographer Chen Dong took very good photos, mainly in the Chinese garden style, with a great atmosphere, and highly recommended for couples to take photos! 👍🍃✨The weather was good and the mood was good! You can go to the Qidu Hanfu Pavilion on the first floor of the Lisheng Hotel to take photos🎬!
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6/9
Response from Property: Thank you very much for your valuable review. I am very happy that you had a comfortable vacation at the Radisson Collection Resort, Nanjing! The hotel is hidden in a quiet garden of Jiangsu Garden Expo Park, surrounded by pines and cypresses, hot springs and green mountains. The inspiration for the hotel's architectural design comes from this. The hotel building is as clear and agile as flowing water. The eye-catching glass curtain wall allows natural light and scenery to flow into the interior, blurring the boundary between architecture and nature, making people feel an extremely comfortable and natural atmosphere. We hope that the hotel will be your little haven in beautiful Nanjing. We welcome you back at any time.
Guest User
Princess Family Friendly Room (2 beds)
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 15, 2024
I took my mother, aunt and Erbao to stay at the Radisson Hotel. I saw that the design of the Radisson Hotel was very unique and the location was excellent when I came to the Garden Expo Park before, so I decided to try it this time. The Radisson is located in the center of the entire Garden Expo Park, next to the underwater botanical garden and the Jiangsu Thirteen Gardens, so you won't feel far away from anywhere. Check-in was on a weekday, and there were fewer guests. What I was most satisfied with was the good hotel service, especially the tall and curly-haired young man at the front desk who was very nice. He smiled and took us to visit the hotel room and helped lay the anti-slip mat. The service was very meticulous and thoughtful, which made people feel happy. The breakfast was also rich and varied, which was different from the bad reviews I saw online before.
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Response from Property: Thank you for your high praise. Our colleagues adhere to our consistent "every moment is precious" in their work, ensuring that every guest staying in the hotel feels the "enjoy an extraordinary journey" guarantee promised by Radisson Collection. We look forward to meeting you again in Nanjing.
Guest User
Selected Double Room
Stayed in May 2024
Friends
12 review
5.0/5
Outstanding
Posted on May 22, 2024
It's so comfortable to travel off-peak! There were not many people in the entire Garden Expo Park, and the hotel even provided a private room service. The upgraded room had a great view of the park, and the balcony had its own lounge chair, so it was very enjoyable to lie down and enjoy the view and the breeze.
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Response from Property: Away from the city, yet away from the world; secluded from the world, yet not escaping from it; the Radisson Collection Nanjing Resort is a quiet place amidst the hustle and bustle, with exquisite guest rooms, comfortable beds, delicious breakfast and fresh coffee...There is always a trip that should be reserved for the Radisson Collection, where you can enjoy an extraordinary experience. We sincerely look forward to meeting you again!