Nanjing, Jiangning, Autograph Collection

Let me talk about a few advantages first: All the waiters have very good service attitudes, the rooms are big enough, the hotel has a sense of design, and drinking water can be given for free after drinking. It is close to the mirror square, so it is convenient to eat some snacks (if you go to the Thirteenth Garden, the Westin is closer). There are too many disadvantages: 1. The restaurant has few lunch options and only Western food, which is very unpalatable. The soup was so unpalatable that I only drank a mouthful. The seven-minute steak was bloody and I couldn't bite it. The pasta was pitiful. The truffle fries were only given ketchup, and after asking, they were sprinkled with mineral salt. The restaurant is small, so you have to queue up for breakfast. Some chefs wear masks, some don't, and only one hand wears gloves. The hand of the auntie who cooks noodles almost reaches the bowl. There is no legendary steak for breakfast, only pork chops, and the pork chops are not tender and difficult to bite. Several specialties are not delicious. 2. The room is very hygienic. There is only one box of tissue paper in the whole room, which is placed in the bathroom. There is no tissue paper on the table in the living room and at the head of the bed. The bathroom only gives one roll of paper, and there is no spare one. There is only one hook in the bathroom. The five-star hotel does not even provide disposable bathtub sets, nor bath salts, which is worse than a homestay. The hair dryer button is broken, and it can only be turned on by plugging and unplugging the switch. The faucet in the bathroom is extremely easy to splash water. The mattress is soft, with only two small pillows, which are damp. In a five-star hotel, soft drinks in the refrigerator are charged, and they are not good soft drinks, because a deposit of 1,000 yuan is required for this. There is only one capsule coffee provided for free. There is a lot of dust in the corners of the floor, and the balcony is especially dirty. I don’t know what the stains on the floor are. The room is relatively large, but the layout is strange. There is a bathroom on the right hand side of the door, and a corridor on the left hand side, and a bathroom at the end. Turn right in the corridor to the cloakroom, and turn right again to the room. That is to say, the cloakroom is set in the middle of the room, which makes it take a long time to go to the bathroom to wash your hands. The bathroom is equipped with a separate sink, but there is no soap and hand towels, so you still have to go to the bathroom to wash your hands. There is a door between the two rooms, which leads to poor sound insulation. 3. Poor management and slow cleaning. Even if there are many guests during the National Day, you can make plans in advance and find some cleaning aunts temporarily. Checked in at 4:30, but could not apply for late check-out. Too many people had breakfast, so the check-out was late. The free fireworks tickets were issued only after the room number was given. The room check-in time was late, and guests who went out to play had to return to collect the tickets. In fact, the hotel does not have the management ability to handle a large number of tourists. 4. The public transportation and transportation within the Garden Expo Park itself are inconvenient, and few people should come here on weekdays.

好 前台服務好 客房服務好

一般般，沒見着温泉。。。。陽台都是灰，我閨女坐了一下全身癢

The hotel is industrial in style, the public areas are beautiful, and the photos are very good. It is stylish and suitable for young couples. The room is large, with a separate bathroom and cloakroom. The twin beds are also large, suitable for families. The hotel is close to Mirror Square, Hug Paradise and Su Shisan Park, which are within walking distance. It took a long time to check in and wait for the room. It was explained that a phone call would be notified when a room was available, but it was not waited for. In the end, the guests still needed to confirm at the front desk. The service was slightly insufficient. The front desk staff was not well prepared for the information in the park, and gave wrong information when asking about the fireworks shuttle. The breakfast room is relatively small. During the National Day, you need to wait for a seat for breakfast and queue up for your number. The experience is slightly poor. There are fewer breakfast varieties, mainly Western style.

酒店達到了5星的標準，但是沒有達到5星+的標準，早餐品種不是特別豐富的，但也不少，味道還行，不過人多要排隊，説明餐桌設計少了，游泳池要到威斯汀去游泳有點麻煩。沒有沐浴備品，對於喜歡收各家酒店的沐浴備品的人有點遺憾。最後，我覺得1000以內的房費價格還行吧，超過這個價格就不值得了。

We came to the hotel with great expectations to start the National Day holiday, but we encountered an extremely annoying thing on the first day. The child came back to the room after taking a hot spring bath at night, and it itched all over in the middle of the night. On the second day, which was the 1st, he had rashes all over his body. Whenever he scratched, red spots would appear on his body, legs, arms, and feet! ! ! ! We went to the hospital for a check-up immediately. It was so annoying! I will never come to this hotel again!

服務：前台perri服務非常好 很熱情 衞生：很乾凈 設施：酒店設施非常棒 温泉很好看

On the first day of my stay, I was scolded and questioned rudely by the waiter of the hot spring fitness center. I was in a bad mood. I have stayed in many luxury and ordinary hotels. As a five-star hotel, Nanjing Junmao is not worthy of this level, especially the room rate of nearly 2,000 per night. After checking in, we went to the hot spring pool fitness center to have a look. After entering, the design was originally dark and there was no sign. My husband and I wanted to visit it. After walking through several rooms, we just wanted to go to a place to have a look, and heard a scolding voice: "Don't go over, you can't go over!" I was startled and stunned. I thought there was danger. I turned around and saw a service staff with an angry face and frowned, saying: "That's the warehouse, you can't go over!" It was still rude. I was immediately displeased and said to her: "I am a guest, you can't talk to guests like this." She forced a smile and said reluctantly: "I told you that it was a warehouse." I said: "Then you should talk nicely, how can you scold the guests like this?" She immediately frowned and said impatiently: "I am talking to you nicely!" My husband and I left immediately after being displeased. There is no need to continue the conversation with such people. I went to the lobby to find the lobby manager to respond and asked for a follow-up reply. The lobby manager called back to explain that the staff member was eager to tell us not to go there. Is it possible to yell at the guest and reply with a sophistry and impatient attitude after knowing that it is a guest just because he is eager to tell us that the place is a warehouse and not a dangerous place? ! It's really too much. Of course, the lobby manager handled the matter and solved it by sending fruits and said that he gave the other party a verbal warning. But how can such a thing be allowed to happen? It's shocking and surprising! When checking out, the bill was even wrong. The front desk receptionist re-checked the bill. Before leaving, he said that we must be dissatisfied with this experience. A small gift box was sent. It was just a snack gift box for every guest. How could it be fooled like this? If you don't ask, you won't give the bill. If you give the bill, you actually ask if you want to put it in something? I also asked to give me an envelope to put it in. After getting the electronic invoice, I didn't even hear thank you and goodbye. Alas, I am not worth the 2,000 yuan room fee again! There were hairs on the slippers in the hot spring pool, which was obviously not washed. The steaming could not be opened, and the circuit breaker tripped. It opened only after being informed. Let's talk about breakfast again. It's hard to describe. Such a hotel doesn't even have oatmeal latte. Well, there are several breakfast items ordered, but none of them are available. The pancakes are so thin that they taste like pre-made products after being heated in a microwave. The design of the buffet is not as good as that of a fast hotel. The passage for picking up food is so narrow that you can pass by other people's backs and you can be knocked down accidentally. The juice is fruity water with sugar, and the snack cage only has frozen buns and siu mai. Is this hotel going to close down? ! The only good service is the waiter in the restaurant, who has some smiles and greetings. It's a pity that the food is really, really not delicious! The rose bathing pool in the set meal called and said that you can go back and add water after it is arranged in advance, saying that you can control it yourself, but it takes nearly an hour to add water to the pool. I suggested that I go back and arrange and add water half an hour in advance, so that we don't have to wait that long. As a result, I called to inform the staff that it can't be delivered on time and will arrive later. It's really that there is no comfortable service from check-in to the end! The hotel really has financial problems. The air conditioning in the lobby and the room floors is almost zero. It's so hot that I sweat! I feel bad for spending so much time on the review. It's a waste of my time! No matter how good the hardware design is, without quality service, this is a hotel that is not priced right and definitely not up to standard. Ctrip should stop pushing it! Is the score of 4.8 fake? !

酒店乾淨舒適