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Good location, close to metro. Room is spacious with toiletries, coffee/tea making facility. Hotel staff are extremely pleasant and helpful. This is a fully SMOKE-FREE hotel, which makes my stay comfortable and pleasant.

Location is good and the room is clean and comfortable. I booked this hotel for two nights. The first night was at Jinling Tower and the second night was at Jinling Hotel which is a separate building. The morning after my first stay, I had some business in the city and needed some extra time to move my luggage from the first room to the second. I called the hotel and reached senior receptionist Echo Xu who allowed me to keep my luggage in the room until I returned at 3 PM. Thanks to her and the rest of the staff at Jinling, I had a pleasant trip and a marvelous stay at Jinling!

I really enjoyed my stay here, the location is great, very central with easy access to the subway station and nearby western bars/restaurant. The room was very comfortable, the bed massive, slept like a baby every night. And an extra bonus was the bathtub, which I was actually unaware of when I booked the room, so that was a pleasant surprise! Breakfast is good, a decent spread of Chinese/Western breakfast for 68 yuan a day, which is OK for what you get. Hotel staff are great, very patient and willing to help, I think a few of them speak English but I spoke Chinese which they were very patient with. The swimming pool is huge and, when I went, had nobody else, so I had this massive pool to swim in all to myself. There is a 100 yuan charge during the afternoon, though. All in all though, a fantastic hotel, and I will definitely be visiting again! :)

Nice Hotel in perfect location, getting a bit old and rooms need a upgrade to modern design. Check in was not good. Waited a very long time as at main check in time only one staff at the counter. Only after complaning a secong staff stop playing on his smartphone did checkin. That is not acceptable, long que at check in and staff ignored the que and play all time on his smartphone

The hotel is lovely old fashioned type of a grand hotel with a great service and beautiful clean and well equipped room. The view from a large window in our room was spectacular and absolutely worth the price. We skipped the breakfast in the hotel since there is a lot of restaurants in the vicinity and we went for local delicacies, although I checked out the buffet and it seemed delicious and original. A lot of crowd at the pool since it was a holiday season, and the pool was quite small, however it’s clean and has a nice surroundings. Absolutely satisfied and I would choose it again when visiting Nanjing. The city is absolutely worth a visit, very charming and interesting, a lot to do and a lot to see. The only downside is that the traffic is a nightmare but there has to be something. Recommend to check out the Confucius museum for sure, as well as the 1912 street. Great food, great people, beautiful architecture, we’ll be back! ❤️

As a regular guest at sofitel I continue to have good things to say about sofitel! The room was clean and fresh, electrical appliances in working condition and the water pressure was at reasonable standard. Under this booking I also had midnight snack and breakfast included. Although staff did forget to deliver my midnight snack. Annie at reception was very helpful, friendly and professional. She gifted me with a salted duck gift and a small sofitel branded perfume on check out! Furthermore as a member at sofitels fitness center and swimming pool (as somebody who swims everyday here)I was slightly annoyed with the amount of people in the swimming pool. There are 2 designated sections one larger area for free play and another for those who wish you exercise undisturbed. But today there were children everywhere and the life guard didn't seem to mind that kids were disrupting these clearly set up guidelines. After waiting around an hour for things to calm down I decided to complain to her but she just agreed that it was wrong and did nothing about it... After waiting another half an hour my friend managed to have a swim. I hope more effort is put into training staff around managing people within their designated areas.

The view was fantastic. The room was small but practical. They did not have on-site laundry, which was not helpful since my group is moving from city to city.

It’s a really nice hotel. Very big room and great view. Also the bath tub is very big. The bed is really soft and there’s a selection of pillows with different scents that you can order which is great. There were only two issues. First,The hotel reception staff aren’t very friendly. It felt like being checked in by robots. I kind of expected a better manner from such a good hotel brand. Second, the outdoor pool was closed. It says on the website that the outdoor pool closes if it’s raining. But it didn’t rain. The weather was quite nice. They told us it was closed for technical reasons. I felt a little bit cheated by this as one of the reasons we booked the hotel was for the outdoor pool. No prior notice or message was sent. The indoor pool was open but it was extremely shabby. Felt like a public swimming pool. Overall, I feel like the hotel is tricky and offering a package which they can’t fulfill.

I had the most wonderful time at this hotel. I'll definitely be back. I feel so relaxed and at peace, because of this tranquil atmosphere. A perfect way to start the year. #TheWestinNanjing#Holiday#Staycation