AAnonymous UserTo all parents traveling with kids, I strongly advise against booking the Mushroom Treehouse at Sindi Wild Animal Park! A sudden heavy rainstorm hit in the early hours of our check-in day, and the round bed where my baby was sleeping leaked. Rainwater seeped directly into the room, making it impossible to get any rest.
Our little one, unfortunately, suffered the most; their hair and pajamas were soaked through, leaving them cold and uncomfortable, and they cried non-stop. The quality of this accommodation is shockingly poor. Their rainproofing measures are completely ineffective, and the management clearly lacks any safety awareness, disregarding the safety of guests, especially children. The environment is not only basic but also poses serious hazards. We paid good money only to endure misery!
Although, after some back-and-forth, the hotel did offer us a 50% discount on the room rate, I still want to warn others to avoid this place. The leaking issue ruined our family's rest and disrupted our plans. My baby had no energy to play during the day and even developed a runny nose. We are truly disappointed!
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