Let me talk about the advantages first: the service staff in the lobby, such as the front desk and the restaurant staff, are very good and patient. Although I only stayed for one day, I am very grateful. Next time I come to Nanyang, I should still stay here.
Disadvantages: 1. I arrived by car and got off from the exit of Guangwu Station, and relevant inspections were also carried out when I got off. When we arrived at the intersection outside the hotel, the intersection personnel continued to conduct inspections. This is their responsibility and there is no problem. However, the inspection by the hotel staff turned out to be more cumbersome than the national epidemic prevention personnel at the toll booth. It’s fine to ask me which street my previous itinerary was on, but I still have to ask which neighborhood I’m from? Do I need to tell your hotel where my family lives? The government's anti-epidemic personnel don't even ask, but your hotel staff actually asks, are your anti-epidemic levels higher than the government's? It's so strange! !
2. The hotel should be the best five-star hotel in Nanyang, but it is a pity that the toothbrush and other supplies in the room are at the level of an express hotel, basically at the same level as Hanting Youjia. I really don't understand, the lobby and the restaurant are well decorated, and the garden environment is also good. The small things are matched with the kind of low-grade ones, the horses are matched, and the saddle is still missing.
To sum up, for the service industry, doing one thing wrong has a greater impact than doing ten things right.
Outstanding
767 Reviews