Quality Inn Napier Reviews

Very clean. Excellent service. However, as per policy (says the receptionist), I was surprised why they have to swipe my card even though i have already paid online, which I didn’t allow, because I have had a bad experience with card scam thus I have to deposit $200NZD which was returned upon checking out (after they checked the room). The stove’s exhaust and overhead light weren’t functioning. There were only 2 chairs inside 2 hand towels and 2 flannels though a triple (good for 3 adults) room was booked. Good enough the TV was at first soundless that we found out that the inn’s black book weren’t there. We could have been charged for its loss if the receptionist didn’t look for it the night before we checked out. There was a room price disparity of of $16NZD more or less which I paid online and the actual receipt at the inn. The online booking was $16NZD more expensive.

Nice motel facing the beach. Parking is very convenient. Recommended if you are in the area

Parking situation is terrible. Forced to park on street one night where lots of street kids and random loiterers creeping the streets.

Beach is easily accessible just by crossing a road. Room is spacious

Very clean and tidy and the location is great. Looking forward to stay in again.

The room was very well equipped. The laundry was a bit busy.

Close to the sea. Nice, but the quality could be better.

central location, close to the sea and the town. Bath every night.

Convenient location

Good location on Marine Parade - no issues with arrival procedures- disappointed ‘heated pool’ appears on motel facilities when it is closed for COVID

The location is very good, it's quiet at night, the seaside scenery is beautiful, but there are huge waves🌊, so be careful.

The room is not big but clean and sanitary. It is nice to have a balcony

Everything was great. The staff are friendly

The place is well equipped and laid out. The reason I didn’t give it 5 stars is the bed is the bed was horrible and needs to be replaced