Hotel Art Resort Galleria Umberto
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Naples
Hotel Art Resort Galleria Umberto
Health Protected
Galleria Umberto I, 83, Naples, Campania 80132, Italy
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With a stay at Hotel Art Resort Galleria Umberto in Naples (Naples City Centre), you'll be steps from Via Toledo and Galleria Umberto I. This upscale hotel is 0.4 mi (0.6 km) from Molo Beverello Port and 0.8 mi (1.2 km) from Port of Naples.Show More
We Price Match
4/5Very Good·Service: 4.1
All 41 Reviews
Amenities
HikingPublic ParkingAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting RoomMulti-Function RoomLuggage StorageWake-Up Call
All Amenities
Surroundings
Metro: Toledo
(560m)
Metro: Museo
(1.9 km)
Airport: Naples International Airport
(8.0 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
25
Junior Suite
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Doorbell/ Phone Alerts
Private Toilet
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34
Deluxe Double or Twin Room
1 Queen bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Doorbell/ Phone Alerts
Private Toilet
Check Availability
13
Superior Triple Room
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Doorbell/ Phone Alerts
Private Toilet
Check Availability
19
Superior Double or Twin Room
1 Queen bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Doorbell/ Phone Alerts
Private Toilet
Check Availability
Guest Reviews(41)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4.1
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests commend the property for its excellent value, prime central location near Naples' attractions and shopping, and the exceptional, friendly service provided by the staff.
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Guest User
March 18, 2024
A hotel with nothing but expensive prices and flashy rooms! The refrigerator is loud, as noisy as a tractor, and the elevator must be a later addition, as old as the one from the 1930s. The only satisfactory thing was the lady at the front desk that day, who was very patient and enthusiastic. Others are really useless! Checking out one day early is free of charge, but not if you feel uncomfortable. Not recommended!
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VKS-123
July 8, 2022
The hotel was very well located a few steps from Palazzo Reale and Castel Nuovo and only a few blocks from the port. The customer service was very positive, from the moment we did the check in until we literally left the hotel. They were extremely helpful, professional and kind to us. The elevator is something to experience, although only a few floors it worth to try it and the receptionist will give you the coins to use it. I will highly recommend this hotel, the rooms are very spacious, our even have a balcony and the decor is unique and beautiful. Breakfast has a huge selection of pastries, coffes etc...
Guest User
February 18, 2024
Ottima posizione, stanze comode e accoglienti. Personale gentile e disponibile. Francesca e Margherita ti accolgono per la colazione con un radioso buongiorno. Se dovessi ritornare a Napoli ripeterò l'esperienza. E lo consiglierò ai miei amici
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Russell
November 20, 2023
Where to start? The rooms are shown with lovely high ceilings and curtained windows. Our was on the third floor and the curtains covered brick walls. No opening windows. No windows. We we off season, luckily, as the air con didn't work. The room was like an oven. The fridge was noisy all night with only three cans of soft drink provided. The toilet seat was broken, which will amusing describing to the front desk, had nothing done about it in the four days we were there. Breakfast at €11 is a rip off, and frankly dangerous. One platter of sliced hard-boiled egga had small fruit flies all over it. The bed was ridiculously hard. Only two pillows provided, and both were paper thin. The iron they provided fused and blew the trip out taking out all the power sockets in the room. There is no bar, even though they advertise one.
The worst hotel experience I can remember in a very long time.
Staff were ok - I guess it's the owner!
FORTUNA
November 8, 2023
First, let me say that the people working at the hotel were fabulous. With the exception of the young lady working in the breakfast room one morning, every employee I met was friendly and more than willing to help. If the elevator and gate in the galleria had been working, this would have been a five-star hotel. But unfortunately when I was there the elevator was out of service and you had to use the elevator in an adjacent building. To do that, you had to walk through an alleyway littered with the bodies of homeless men and their dogs who had relieved themselves on the walkway and the walls. It just felt unsafe to me, a woman traveling alone. Also, Galleria Umberto has alas seen its better days from quite a distance. It is not being maintained well, which is unfortunate since it used to be quite upscale and wonderful. Cleanliness alone would help a great deal. But, again, as for the people working at the hotel, I simply cannot say enough good things. The breakfast, too, by the way, was exceptional - way more than I could ever eat and way above what I've found in other hotels during my travels.
Jane
October 11, 2023
The location was good, close to shops, restaurants and the metro so easy to access museums, historic sites etc.
The hotel is located within the Galleria, on the third and fourth floors of the building. Not easy to find, but perfectly comfortable and providing good service once you get there.
Abel
September 25, 2023
Extremely clean , great location and amazing customer service !!
Luis
September 6, 2023
We enjoyed our stay! There were lots of walkable shops and restaurants around the hotel! It was cool to be able to say we stayed in the galleria Umberto! It was like staying in an art gallery! There is a Castle right down the street. I would highly reccomend this hotel!
Guest User
November 21, 2023
The staff were nice and gave us coins for the lift but the room had a broken toilet seat, we reported it the next morning as arrived late the day before and still broken when we checked out. You can hear the bar/disco / karaoke/ I don’t know what that’s on the Lower ground from the room on the 3rd floor and the aircon really didn’t work. The art is interesting but there isn’t a bar area that’s open to chill out in meaning you always had to be out of the hotel. Our room had fake window and doors so no natural light. I did appreciate the clean bathroom though. Not sure how it compared price wise to other hotels but overall not bad for the money, but not stellar either
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 00:00–11:00
Front desk hours: 24/7
The property will provide check-in details after booking
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Gluten-free, Italian, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €12.00 (approx. CAD 17.55) per person |
Adult | €12.00 (approx. CAD 17.55) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2009
- Renovated: 2009
- Number of Rooms: 10
With a stay at Hotel Art Resort Galleria Umberto in Naples (Naples City Centre), you'll be steps from Via Toledo and Galleria Umberto I. This upscale hotel is 0.4 mi (0.6 km) from Molo Beverello Port and 0.8 mi (1.2 km) from Port of Naples.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Services & Amenities
Most Popular Amenities
Hiking
Public ParkingAdditional charge
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public Areas
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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