NH Napoli Panorama Reviews

Hotel is in an excellent location and staff are friendly, hotel is clean and tidy.

The view of naples from the room was superb

The location is excellent, very close to the attractions, and it is also the meeting point or pick-up point for many day trips. Other people's comments said that the elevator was not working well before, so I hesitated when booking the hotel, but after checking in, I found that the elevator was working well. Reasonable price

The location of the house is very good, the front desk staff is friendly, the room is very clean, there is no parking lot, which is very inconvenient

This hotel really has no view!

The worst hotel I have experienced in ten years of living in Europe. Deliberately trick people. The room cost more than 2,000 RMB a night, the room temperature is more than 30 degrees without air conditioning, and no one at the front desk will ever answer the phone. Don't change my room and say put two fans in the room. After 5 hours of reasoning with them, they gave me a very small single room. Promise to refund the difference, with a written invoice, but need to communicate with Ctrip. After Ctrip went to communicate, they always used the manager's absence as an excuse to deny it. So far unresolved. is a scam

Unfortunately, the overnight stay was not pleasant. The internet is not good and the elevator does not work properly. Waited 5 minutes for the elevator. The room also left what I wanted, the shower door was broken, and the sanitation was poor. For 90,-I expect more. It must be said that the view of the city is very good. All in all, I think the price-quality ratio is not very good. Unfortunately, not so good experience.

Location was great , but our room the bathroom flooded every time we had a shower, air conditioning didn’t work had to request the basic things like toilet paper, bath robe , tea and coffee and our room key kept on not working So I probably would give it miss next time The front desk lady Daniela was very helpful though

Reception in check in the worst in the world No smile No welcoming words no advises no information about anything just payment and room keys No ac in the rooms just heater

Great view if you take Superior room or better rating. You can see that interior is little bit old and especially bathroom interior quite worn. Breakfast contains varied products, good fruits etc. But that kind of hotel could offer coffee and tea in pot served to table, not from machine. Check-in and out quick and efficient. No rush in our stay. Hotel easy to find (high building) and get there from airport.

The hotel has been decorated but its hardwares such as the bathroom taps, air conditioning etc. were not renewed. Especially the air conditioner failed to work properly and making the room very stuffy. Also, there was no kettle, no drinking water, and no coffee and tea supplied in room.

The hotel is very centrally located, but unfortunately the street is very busy and dirty. The garbage does not seem to be collected regularly. The taxi drivers stationed at the hotel routinely overcharged for rides. The room itself was good, but the amenities of the hotel were subpar for the rate being charged.

Stayed for the night before getting the ferry across to Capri so we weren’t there for long, however check in was quick, professional and straight forward. The receptionist was really lovely and made effort to provide us with great dinner recommendations, pointing them out on the map. The room was spacious, clean and a lovely view. Excellent location, took a short walk out for pizza the night we arrived and a short walk to the port the following morning. Overall really lovely and would stay again!

Two brief days to aclimatise to the area. Via Medina is very central and a good base for visiting all the main sites. Top tip: skip the breakfast and have it at Gran Cafe Grambinus instead. An unforgettable experience.