Le Meraviglie di Napoli

Very clean and close too station

There is no one there. Remote entry off of a dingy second floor hallway. An elevator that is so small we barely got in with our crayon luggage. Nothing at the ‘reception’ desk and three keys laying on the desk with our name on a sticky note - none of which are labeled to help identify what they were for- Repeatedly tried to contact re: laundry and taxi needs and got no response. There is a light above the bed that flickers and since there is no one there, no way to get help. It’s in a filthy dirty neighborhood - we did not feel safe leaving after dark.

It was fine, but there was no one to talk to in person, and the trash was not taken out in the bathroom :/

The host was very responsive leading up to, during and after the the stay. She provided many details about how to get to the property, get into the property and how to use the dining credit. Getting into the property itself was tricky. I was traveling late; the gate did not work. The code did not work. We facetimed and I had to show her the building I was at for her to buzz me into the building. These were security measures for herself, her building, and also me. Being at another airbnb in Italy, the owner met us and walked us to the property. This owner stayed in a noisy dining area where it was diffiicult to hear and understand her directives. The room itself was clean and tidy. I did contact ******* to try and cancel my reservation, however the host would not agree and wanted to charge a cancellation fee (the price of the room) on top of what I had already been charged; I stayed for the night albeit against my choosing.

Poor communication with the property owners. Late replies. Somebody should be personally available at least 1-2 hours a day. Had some issues with their payment system. Very good housekeepers, clean facility, interesting area.

Very clean, very comfortable, well kept room. Remote check in was easy. Less than 10 minute walk from central train station. It was perfect for us.