Top 5-Star Hotels in Naples

Very good, the location is by the sea, I can see the sea in the morning, I can see the sea, the scenery is very good, I can see the volcano, the hotel service is very good, I will choose this next time I go to Naples.

We loved our stay, the staff were lovely and the view from the bar upstairs is gorgeous . The area is very nice and it’s walkable to different cafes and restaurants in the Chiaia area. Marco the concierge was a great help and recommended a lovely restaurant and bar toe eat. We would definitely come back to Grand Parker’s hotel

The hotel is generally average and relatively old. We booked a room with a harbor view. The area is small and the luggage is not easy to store. It does not match the picture. The restaurant on the top floor has mediocre products, but the scenery is very good. The strange thing is that when we dined in the hotel restaurant, the meal fee was charged to the room account. The hotel used our credit card to pre-authorize the meal fee of 116 euros in the middle of the night. Later, I asked Ctrip, and Ctrip said that the hotel was worried that our credit card limit was not enough when we checked in. Really Speechless, staying in a room worth hundreds of euros for one night, the hotel is actually worried that we can't afford the meal fee of 116 euros. If you just go to the ancient city of Pompeii, you can call a taxi back and forth at the entrance of the hotel, and wait in Pompeii for two hours at a cost of 100 Euros. It is best to ask a tour guide at the door to visit the ancient city of Pompeii. The tour guide here is very professional, and the explanation is detailed and serious. It costs 150 euros once, which is very worthwhile.

Poor hygiene, a few hairs on the bed, poorly laid sheets, poor facilities, no separate shower room in the bathroom to stand in the bathtub to rain, the hotel has a long history, but personally feel it is not worth the price. not bad. Passed by and stayed only one night. Egg Castle was closed that morning.

We are just home from a 3 night stay in the Napoli Palace and Spa. The hotel is stunning, well located, outwith the busy city centre but less than a 5 minute walk from the nearest Metro station and close by the football stadium. The staff were all welcoming and attentive and were always happy to help with any requests we had. The room was a generous size and the free upgrade for booking directly on the hotel website was a very welcome touch. The bathroom was stunning and spacious with a rainfall shower. There was a balcony and the window was equipped with an electric shade which was a nice touch. We could not figure out how to work the air conditioning and as a couple from Scotland this meant it was stifling in the room (Yes even in February) We booked the Wellness package which included a ”half board” dining plan and SPA access - the reason this review is only 3 stars. Half Board at this hotel is NOT half board, it is bed and breakfast with dinner 1 night of your stay - this is not made clear on the website, booking confirmation or on arrival at the hotel. The restaurant was always quiet (one or two tables in dining during our stay) so I cannot fathom a reason why they cannot include a proper half board option. The dishes served a la carte in the restaurant were pretentious and overpriced, it would be much busier if they served a simple Napoli style pizza/pasta menu at reasonable prices (The pizza restaurant next door was always busy and served delicious food). It is sad to read the reviews of a hotel with restaurant all comment on the food a neighbouring establishment. Breakfast was nice but a limited selection. SPA access - the spa is small but lovely and convenient, however, the SPA access included with your upgraded package is 1 x 60 minute session per person throughout your entire stay, not unlimited as you might expect. Additional time in the SPA can be purchased at 35 Euros Per person for 60 minutes use. They also offer beauty treatments which I can't comment on as I didn't partake. Overall we had a lovely experience here, the one thing that would have improved it tremendously was better clarity regarding the half-board and spa entry.

We stayed in this hotel for 4 nights during a visit to Naples. The location is very convenient, walking distance from the old city and next to the underground and train station. The building has been very tastefully refurbished, the rooms were clean and breakfast lovely. There is an amazing roof terrace to grab a drink or dine, with beautiful plants and a wonderful view! A special mention for the staff: everybody was attentive, friendly and helpful. We had a lovely stay and will come back if we have the chance.

Fantastic hotel, lovely breakfast and very kind staff. Pros: eco & power-saving, air con in rooms, beds extremely comfortable, delicious breakfast with plenty of choice, rooms always clean and tidy, reasonable location not too far from centre Cons: very poor tap design, bathroom a little tired and could do with an upgrade, room wasn’t quite ready on time, would prefer breakfast to be a buffet & just help yourself, a smart TV would be beneficial for tourists to access Netflix etc. couldn’t find the wellness centre The cons however didn’t impact our stay enough to mark it down at all. 5 out of 5

The hotel is a charming hotel, from the reception to breakfast service... quality is there and the place is beautiful ... the neighborhood is a little less ... but it is Naples ! And it is sympathetic ! Go closed eyes ...

Such a good hotel to stay in Napoli. The room was perfect, super comfortable, well equipped and perfectly clean. The breakfast is very good for the Italian standards and the front desk is always eager to help. Very recommended!

Very nice hotel located along the water. Balconies face the waterfront with a couple chairs and a table on each balcony. Large, well-appointed rooms. Huge breakfast buffet with waitstaff available to get specialty coffee drinks made to order. Large hotel that often has conferences, so reception area can be very busy. Reception staff not very friendly, but breakfast staff were very helpful. Easy walk to restaurants.