Best Hotels near Cathedral of the Incarnation, Nashville

This is my second time staying at this hotel. I love it here.. I normally don’t do reviews, bad or good.. But,I have to say from the time Dougie Norman checked us in.. It was great.. He offered us 2 pass to Centennial Park. Very professional and very respectful.. The rooms🥰🥰Dove everything from hand wash to body wash and shampoo.. The park view I love.. I asked for that and received.. The beds are comfortable and the room was excellent.. Thank you Dougie and Holiday Inn for the second stay and the luxury.

The property is brand new. Th location is fantastic and of course with everything perfectly new, he rooms are pristine. He price is about right an I would definitely stay here again. There’s a couple things that need to be worked out. It took them 3 rooms to get me a room with a cable running to the tv. I’m a lifetime diamond member and choose breakfast as my perk. I was charge for breakfast each day and didn’t really have time to deal with it. I’m sure it’s an honest mistake and training just hasn’t set in yet. It’s a good property, I think they’ll get it figured out.

Great place to stay, not plush or full of amenities but, the beds were comfortable, the rooms clean. Very faint odor of smoke but not so much that it bothered my very sensitive nose. And, all at a budget friendly price.

Just before 5am the fire alarm goes off in the building and everyone has to evacuate - not a good situation. Obviously, not a lot of happy people. The staff had absolutely no communication with all of us and if questions were asked they said “We can not discuss it”. Wait a minute … was there a fire in the building or not? Was it a false alarm? The fire department is here - what is going on? No answers at all. Some people tried to get refunds for not having a peaceful night. If it was the hotels fault I can understand some kind of a compensation - comp for a discounted night for another stay, maybe some points, etc. They acted like it was nothing. If it was, at least tell us. If it was burnt popcorn- tell us. In all the situation was totally mishandled by the staff. They should exercise full disclosure - not just act like it’s a big secret. We’re they are fault or not??? We were thankful it was not serious - at least we didn’t think so because they never said anything. As far as the room is concerned, it was clean - over priced, but so is everything in downtown Nashville. The breakfast is free like most places, but the it’s poor at best. The breakfast consist of cereal and various things like biscuits and such in plastic bags and throw in a heated pan - wrapped! Excluding the fire alarm it’s average at best and not worth the cost. Disappointing experience.

Best for families. It has a microwave, a big fridge, and a kitchen sink in the room. Guest laundry is also available.

Excellent hotel. Excellent location. Helpful and smiling staff. The only problem we had was that we asked to extend our stay by one more night, the price jumped to double then what we paid for one night. (We had to look for another hotel and in the end we found an excellent hotel at a better price and in a better location....so everything worked out for the best for us...)

The hotel is beautiful, there is a parking lot, there is a shuttle bus to the airport every half an hour from 4 am to 11 pm. The facilities are also good. Next time you pass through Nashville, you will stay.

This location is made up of apartment style rooms since there are both tenants and short-term guests. Recommend booking on floors 29 and up. Nice view from the premium rooms, but do request a room away from the elevator if you are sensitive to noise. For the most part the staff was friendly and helpful. Do note, there is a $40 per day parking charge and the entry in and out of the parking garage was difficult. We were told that the hotel is not affiliated with the parking garage so any parking problems had to be handled through the company managing the garage. All in all, a good stay and would stay again if ever in Nashville since it was an easy walk to many attractions.

This review is specifically about my check-in experience and the on-duty employee. I have been on the road full-time for work for an amount of time I don't even want to think about at this point. When I arrived at the property, I was exhausted, frustrated, hungry, and nearly two hours later than I had planned. I did not mention any of these things to the gentleman at the front desk, Doyle, and gave it my all to be polite and cheerful (I doubt I was doing a very good job) I have to say...the level of instinctive customer service I was met with was unbelievable. Doyle was welcoming, polite, and appropriately charming. His warm mood and jolly disposition put me at ease for the first time that day. Doyle confirmed the multiple special requests that I had submitted with my reservation and explained how each individual request had been addressed. More often than not, requests at any brand of hotel are not even read at all, let alone addressed with such care. Despite being at the end of his shift, Doyle took the time to ensure I was able to move my things into the room with ease (the outer door would not be accessible with a room key pending repairs the following day). He welcomed my cat to the hotel as warmly as he had done to me and offered me a late-night takeout menu. Hands-down the best check-in experience I've ever had.