Best Hotels near Reserva Cigars, Nashville

Love this hotel. Super clean and nice. The breakfast sausage was a bit dry but that’s small. Enjoyed the bar at night.

Stayed at this hotel at the end of May 2022. Have stayed at surrounding hotels without issue. This hotel had poor customer service. That said; Front desk staff was nice. The breakfast was excellently managed with staff that cared and kept it clean and stocked. Now the bad. Upon check-in I asked if the rooms Are automatically cleaned or if I needed to request. I was told I would need to request - so I did. Arrived in the room it was warm and noticed thermostat was restricted from going any lower than 68. Contacted front desk for additional pillows and a request to lower the minimum on the thermostat. They said they would work on having that done. Arrived back to the room late that night thermostat had not been adjusted nor had the pillows been delivered. Saturday morning. Headed down and had a great breakfast - already commented above. Stopped by front desk to request again the room be cleaned to make sure they put it on the list which each time I saw them write it down. I also asked for the pillows and for the air conditioner please be lowered as temperatures are starting to get hot in Nashville. Upon coming back to the room late Saturday night nothing had been done - room was a mess no towels no shampoo no soap, etc. Room was warm and uncomfortable. Stopped by the front desk they were very nice told me that I would need to talk to the general manager about the issues. They gave me the general managers card. I then returned to the room and wrote a detailed email to the general manager of which to this day four days later I have not heard back from that person. I have also called a couple different times and without a single response. My suggestion is that you stay at a different hotel in the surrounding area. I have stayed in others without issue and there are choices. Rather aggravated that I’ve heard nothing from the general manager. I paid over 300 a night for a miserable experience.

Great place to stay, not plush or full of amenities but, the beds were comfortable, the rooms clean. Very faint odor of smoke but not so much that it bothered my very sensitive nose. And, all at a budget friendly price.

Not bad, the sound of the air conditioner is a bit louder, the quilt is relatively tide, the other is okay, it is close to the bar street, it is a relatively cheap hotel nearby, it is very convenient to go to the music center

Everything was wonderful, me and my friend had a great time in Nashville and the staff of the hotel were really nice, the room was renovated, clean, and comfy They have a great breakfast in the morning, with pancakes, eggs and more. I would stay there again.

Just before 5am the fire alarm goes off in the building and everyone has to evacuate - not a good situation. Obviously, not a lot of happy people. The staff had absolutely no communication with all of us and if questions were asked they said “We can not discuss it”. Wait a minute … was there a fire in the building or not? Was it a false alarm? The fire department is here - what is going on? No answers at all. Some people tried to get refunds for not having a peaceful night. If it was the hotels fault I can understand some kind of a compensation - comp for a discounted night for another stay, maybe some points, etc. They acted like it was nothing. If it was, at least tell us. If it was burnt popcorn- tell us. In all the situation was totally mishandled by the staff. They should exercise full disclosure - not just act like it’s a big secret. We’re they are fault or not??? We were thankful it was not serious - at least we didn’t think so because they never said anything. As far as the room is concerned, it was clean - over priced, but so is everything in downtown Nashville. The breakfast is free like most places, but the it’s poor at best. The breakfast consist of cereal and various things like biscuits and such in plastic bags and throw in a heated pan - wrapped! Excluding the fire alarm it’s average at best and not worth the cost. Disappointing experience.

The hotel is beautiful, there is a parking lot, there is a shuttle bus to the airport every half an hour from 4 am to 11 pm. The facilities are also good. Next time you pass through Nashville, you will stay.