Pet-friendly Hotels in Nassau County

This was an excellent choice for my friend and me. We had a room with 2 double beds. The bed was comfortable, the bathroom shower was excellent. The hotel was very quiet. Since I have to eat gluten free, there weren't alot of choices for breakfast but the eggs, fruit and oatmeal were good. The staff were all friendly and so helpful. I enjoyed being able to sit in the area near the amazing fish tank and charge my phone while reading or eating. The front desk person who was on duty on Saturday morning, June 10 deserves a special shout out. My friend and I were in a serious car crash when leaving the hotel and the manager couldn't have been more kind and caring. We sat in the hotel lobby for hours collecting ourselves and figuring out transportation. Again, the desk clerk offered us water, asked if we wanted anything to eat, kept an eye on us and made us feel cared for. I am sorry I didn't get his name but he deserves to be recognized for the kindness he showed us.

I stay here regularly for Business and I love how friendly and welcoming is. Particularly Steve and Raul. The rooms are clean and comfortable and have everything you need, including a fridge and microwave which is so handy when being away from home. The breakfast is OK, lots of choice and all very clean and covid safe but nothing fancy. There is a gym and a pool I believe but not used those facilities. Unfortunately there is no bar or restaurant for lunch or dinner, however plenty of options nearby including a wholefoods next door, target, trader Joe's and Walmart, as well as a Wendy's and shake shack. Hotel are also happy to call for take out on your behalf and there are loads of nearby options. Location is great and only a 10 min walk from Carle place train station which is a 45 min ride to Penn Station in Manhattan. I always look forward to staying in this hotel and it feels like a home from home for me.

The room was 87 degrees broken AC the front desk tried to help to non avail ! Spoke to the manager the very next day to get compensation for the 1st night that was awful and she agreed she said it would take time cause I booked it threw bookings and booking said the Hilton was not going to refund me a penny I’m passed off that 1st night was awful and the maintenance tied the curtains in a know to the air could come threw , but we couldn’t sleep at all after driving 18 hrs from Florida due to w flood life that lite up the room like it was 2 pm

I made the mistake of booking this hotel for my entire family & bridal party. Everything they told us was a lie. This place looks like the motel that my friends & I used to have hotel parties at when I was a teenager. The furniture was scratched, old, & looks like it came from a garage sale. Every room had an odor, things were broken in each room, everybody was having issues.The worst part of all of this is that there was construction at the hotel. My now husband & I had driven down Jericho turnpike a few weeks prior to our wedding. I noticed a construction site in front of the hotel. We called asked if this was affecting the property in any way shape or form. We were reassured that there was no construction on the property at all . When we arrived, the parking lot was dirt, rocks, caution tape everywhere. No pavement. The big beautiful tree in the front of the hotel is ripped out & there’s temporary construction fencing, rocks, dirt & caution tape right in front. I had guests dressed for a formal wedding in heels gowns suits&tuxedos tracking through this.They also told us that hot breakfast was serve every day. Which is half true. When I asked if it was just package foods like muffins & granola bars they said “no it’s fresh made to order food that can be either delivered to the room ,picked up or eaten in the lobby.” Breakfast was basically like Jimmy Dean style egg sandwich wrap and placed in heater & microwavable pancakes. The lobby is a joke. Maybe eight people can sit comfortably to eat, And that’s being generous. I will say, they had juice water coffee, a very nice tea selection available 24/7. We were also told the the hotel provides shuttle service to any stores or destinations within five miles of the property, as well as pick ups and drop offs to the train station. Nope. Not one employee knew anything about this. Apparently, it is an imaginary shuttle. So there’s that. Although The girls at the hotel are very sweet, everyone was full of excuses as to why service was slow, etc. My mother-in-law and Aunt were splitting the cost of the room. When they went to pay, The guy at the front desk told them that they could not split it on two separate cards because his system didn’t work that way. Really? As a bride, i was hysterically crying on my wedding day absolutely mortified. We had guests from all over the country at the is place. I’ve never been so embarrassed in my entire life. This is The Worst Place Ever

* Parking - small lot under the hotel between the poles everywhere- hard to navigate and park near but space is limited and it is NY so I get it. *Location- nice centrally located in surprisingly high end area. Great food right nearby. * Service- let me just say the housekeeper was great! Friendly and takes pride in her work. In sharp contrast though, the front desk staff female - needs some serious customer service training. Walked inside to check in to her finishing an obvious personal call by the context and a hand being thrown up to us as we waited for her to finish making her after work plans. Simple Issues during check in that became larger on her part as we obviously inconvenienced her and she literally argued room type listed in printed copy of reservation. Get through that and then sent to room and Room 1 - no heat or ac working, floor creaking and uneven which was odd, weird smell (assuming from ac issue). Returned to desk to discuss and she sadly, seemed to enjoy the fact there was an issue. So sent us and all our stuff to Room 2- bed great surprisingly comfy bathroom clean, older room but is just a place to lay your head while in town. Keys however mysteriously kept not working but ironically enough only when she was on shift over the course of several days. Male morning desk person, very friendly and helpful with directions. He always was being personable with guests other than ourselves, obviously enjoys his job. *Room 2 was directly under room 1 which became occupied on day 2 and we spent the next two days in the evenings listening to extremely loud floor squeaks as the guests above us moved. They were night owls and this went well into the night. We ended up meeting them at breakfast and it was an interesting conversation as they noticed all the same listed above. *Breakfast- decent but no home run. For age and size of hotel, it was well set out and had what you needed to start the day. I would strongly say to just stay somewhere else. It was clean which was good but overall even as a place just to lay your head it is best to avoid.

Where to begin… my parents got a room to look at some houses nearby. we’re from Long Island so they were quite familiar with the area. I live in NYC. Let’s not even get into the fact that the decor looks like someone intentionally picked out the more hideous individual items at a bargain basement to win some sort of contest but I get a text the morning after their first night that my dad (72) fell in the bathtub and was in the hospital. ***. so I flip out and head out to the hotel from the city. The police had to come and upon looking at the bathroom, the ADA handles were completely in the wrong place (no handle at the edge of the tub to hold onto when getting out) and no grip on the floor. They are well aware a majority of their guests are older and regardless, there should’ve been compliance. There was literally BLOOD all over the bathroom floor. The staff barely gave a sh*t except to ask why we didn’t contact them first — instead of the police????? Oh ok sure. So clearly caring more about their insurance than the well-being of my father. At one point I went downstairs to get 2 bottles of Pellegrino for my mom who was scared out of her mind and the guy started asking me what happened to my dad, so I told him the details, but don’t worry, that didn’t stop him from charging me $17 for the two waters as I did. Unreal. My father needed stitches and a cat scan. The scan thankfully came back clean but was in a ton of pain (he had fallen directly on his back) so eventually he was discharged and we came back to the hotel. His bandage from his stitches had come open so my mom went to the front desk to ask if they had tape. The guy handed her a scotch tape and had the AUDACITYYYYY to ask for her ROOM NUMBER. He was legitimately going to CHARGE HER for the scotch tape. I can’t even comprehend what kind of person does this. She refused to give him her room number on principle and said she’d simply take 2 pieces and call it a day. Unbelievable. Finally my mom goes down to complain about the entire experience to the manager because seriously ***. The manager seemed relatively apologetic and when my mom told her what had happened w the tape, the guy was right there and my mom said “do you really think that was the right thing to do given what we’ve experienced?” and this guy rudely replies “yes I do, that’s policy”. Areeee you out of your mind??? What kind of hospitality is this?!? My mom is now dealing with their insurance company because they didn’t even offer any kind of compensation (no night free, no comped anything, still charged for $17 water) and she made it clear to them she would be refuting this stay with Amex. On top of that, they both got Covid from the hospital. Like, are you even for real. This place is horrific and I will tell every single person I know to avoid it like the plague. Despicable treatment.

This hotel has a decent location and, despite looking out at a commuter rail, our room was reasonably quiet. However, what could have been a very nice place to stay was degraded by numerous minor yet, in the aggregate, disappointing concerns. Regarding our room, we found that our hot water was not always hot, lampshade had tears, room picture was not properly framed, a bathroom light was burned out, bath radiator rusted, HVAC fan sometimes noisy,... On our first day we went down for breakfast at 8AM and found that the egg serving tray did not have anything left (staff said their delivery did not happen) and there were two thin/small/hard pieces of French toast. After asking we were brought some cereal and a few more pieces of French toast were brought out. Another couple (after asking) were brought yogurt. On request I was given a glass of juice. [Why not put these items out for everyone instead of three fairly empty silver warming trays]. The caffeinated coffee urn was empty, but staff did bring out a glass carafe of coffee to fill our cups. The first night we enjoyed a couple of drinks and appetizers at the bar. It was interesting that when I showed the bartender the 'Yelp' coupon for a welcome glass of wine he knew nothing about it (I did not press it as a $6 glass of wine was not worth the effort). The Car Valet service was spot on and the room cleaning staff met our expectations. I have traveled and stayed in numerous hotels and found this to be the only one To which I would not return.

This place has no security cameras, drug dealers hanging in the hallways no security guard or staff. House keeper doesn't really clean the rooms. Have to run to the front lobby for everything. Wifi drove me nuts. Constantly disconnected, poor signal, and everyday i had to relog into three different devices. Name room number email. Every. Day. They want 2$ a day for better wifi, and upgrading does absolutely nothing but burn your money. Even this web page took 10-20 seconds to load, YouTube videos forget it. Side area no designated smoke area, butts all over the ground. Someone lit the leaves on fire, by accident. The rooms are nice thwougb, spacious clean, quiet and modern. Tv sucks. But i usually dont watch tv. I watch YouTube and other streaming services, and use the internet to do work. Impossible here. Front desk staff are really nice and accommodating. Big refrigerator! Normal fridges not those small ones.

I can't express enough how wonderful the team at Four Points were for us. Nicole (Director of Sales) was our point person for booking rooms for over 30 people and her communication and professionalism made the process seamless. Alexis & Jada at the front desk were also quick to respond to any questions/concerns we had.

When you stay at Viana Hotel and Spa, Trademark Collection by Wyndham in Westbury, you'll be in the business district, within a 5-minute drive of NYCB Theatre at Westbury and Cantiague Park. This 4-star hotel is 10.7 mi (17.3 km) from UBS Arena and 4.7 mi (7.6 km) from Roosevelt Field Mall.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.Enjoy a satisfying meal at Marco Polo serving guests of Viana Hotel and Spa, Trademark Collection by Wyndham. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Westbury? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space. Free valet parking is available onsite.Make yourself at home in one of the 116 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with Frette Italian sheets. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.