Negril Palms

The Hotel location was great. They need to improve their services and quality especially when dining its doesn't takes forty minutes to make an omelette or a simple burger and sometimes it took 7 hours to have a room done.

Awesome place to stay and see negril. Quiet but lots to do close by. Amazing beach. Excellent staff. Great food at the hotel and lots of nearby food and entertainment choices. We'll definitely be back!

Perfectly located by the beach. Food is not great. Got the worst room even though we booked a month in advance, shower was not working, room was on the side of the road we could not sleep. They said first come first serve. They changed our room the following day upon our request.

Pros: Small updates since our last visit. Refrigerators are now standard equipment in the rooms. Maid service was awesome, everything was clean and fresh daily. The property is being kept a little more manicured. Some new furniture and a railing around the pool area. Restaurant....limited menu, some dishes were excellent, some not so good. Easy walking to the grocery store. Most of the staff was helpful and friendly. Cons: Some of the staff go out of there way, others do the minimum they can get away with. Management is the main issue here. There were a few days of no hot water, one day no water. Bathrooms need some attention to them. This property has a lot of potential and with a semi-serious approach and funding this could be a great beach hotel.

We stayed 3 nights. Our last night/day we had no hot water. When we did have hot water, there was not much water pressure. They do not provide any shampoo. You get a small bar of soap only. No coffee maker in room. Very limited beach chairs. They do not have security so the dealers used the beach chairs and hounded the guests to buy their crap. Anyone could walk up into the resort from the main front entrance or the beach entrance. And the dealers did. They would also use the bathrooms. We did not feel safe here. Would not recommend or return to this property. We did not try the food as the menu was not appealing to us. Staff often hung out in the dining area smoking. Construction was going on, but that didn’t bother us.

When we arrived to our room , the safe was jammed and would not open. The floors in the room were dirty. We spoke with the office and she arranged for us to upgrade to a deluxe room which is what we have always purchased 2 times prior. The floor in the new room was better but was dirty under the bed , which we could live with until the next day. There are ants in the bathroom but since their windows are open and have only shutters for privacy, we expected to see some sort of critter . We can live with that ! The office staff are very attentive to our needs and respond immediately with our requests. We were told they did not have hot water since the prior day BUT were working on it. It was fixed by that evening. There was a guest there that thought everyone wanted to listen to their music and it played all day and night until someone asked them to shut it off around 9:30pm. We asked the next day for the office to ask them to keep it down all the time as it was rude and their music taste was obnoxious to us and they complied. There is a gate that is manned but they still allow some locals to use the beach chairs which is a bit annoying as there are only so many to go around. They do have a lot. They come super early and take the best seats. They didn’t appear to spend any money at the bar or restaurant. The property is gated for a reason and that is to keep out non- quests ! Overall , we love this place and have come to know the bartender, Legend and other staff

staff was good, but two years in a row the hot water didn't work, most of the time.

Very friendly staff. Beautiful environment quiet place, I love it.

Nice relaxing resort. Good vibes!