Best Hotels near Glen Island Park, New Rochelle

An awesome place. I had to call for extra pillows and they were delivered right away! The breakfast was great and the room quiet and clean. We had to travel for a funeral and the staff, especially a tall guy who worked at late afternoon on Aug 21 made sure we had everything we needed and listened to our concerns, which weren't many but truly listened and took action. I didn't know his name, but he was wonderful, a real asset to your company!

The floor in the bathroom was wet after taking shower. Highly likely the water pipes under the pergo floor was leaking. The hotel did not replenish bottle of drinking water on the 2nd day even after I called the front desk and asked for 2 bottles.

On Tuesday, June 7, 2022, my 83-year old mother (who uses a walker), 2 sisters and I traveled 110+ miles by car to attend my uncle's funeral. We stayed at this location 1 night in an accessible room. I was unable to drop my mother off at the entrance of the hotel due to repairs being made to the front of the hotel (they were repaving the front entry driveway). We needed a luggage cart to carry our belongings inside the hotel; one cart was in use, and the staff was unable to locate another cart. While checking in, a heavyset man behind the front desk explained that there would be a $100 hold placed on the credit card used online to pay for the stay in case we ordered something from the lobby convenience store or other. I asked ”other” like what? He said if something is wrong in the room after we checkout. I explained to him that my mom, sisters and I (we're all OVER 50 years old) are here to attend her brother's funeral the next day. I assured him that we had no intentions to do anything wrong to the room. He said after we checkout, the $100 hold would be released on the credit card within 3-5 days. As of this writing, it's been 1 day since checkout and the $100 hold is still on the credit card. We paid for our stay online in advance, and nowhere during that process were we advised that there would be a $100 hold place on the credit card. If the $100 hold is standard policy at Hampton Inn & Suites, this policy should CLEARLY be stated while making online reservations. Had we been advised of this $100 hold in advance, we certainly would NOT have made a reservation at this location. I hated that we had an additional unexpected expense at this location during our bereavement. As a repeat customer, I expected better from Hampton Inn & Suites. I'm very disappointed.

Past reviews had feedback about construction. It’s over, and the place is engineered for a relaxing place if you are visiting Rye for biz or family/pleasure. Rooms are clean and I loved that they had housekeeping done each day before 10:00 am. We are here to celebrate a new grandbaby and have made this our “nest”. The cafe is excellent (I assumed nasty motel breakfast and got a delish Gruyère burrito.). Decent wine and excellent little convo spaces with TVs ( Succession!) where we felt like this is a home away from home. The staff are aware this is a turnaround and anxious to please in the best way. Lovely people. Once the night nurse is done, and the guest room is open, we may not need to Courtyard but as our family grows in Rye I’m so happy to know this is an option! Good job, people who work here 👍

In general, it is attracted by the photos on the hotel page of Ctrip.com, and it is too great to exclaim the photographer after arriving at the hotel. Just a small roadside hotel, this price is not worth living.

I love it soooo much ....my favorite hotel I wouldn’t go anywhere unless they don’t have a room ..

The hotel facilities are very new, the interior is clean and comfortable, the service is friendly, and it is very close to the subway station. The only problem is that the location is relatively remote, so we rarely go out at night.

Came to Sonesta to rest the night after having a terrible day and my day immediately became better off of two interactions with the staff. Danaya and a bartender who I saw from 6-7pm. I was on line ready to check in with a down look on my face since I wasn’t able to return home after working a double at the hospital. As I go up to check in I’m greeted with this amazing energy, positive attitude, vibe and aura that can immediately make you smile after just a couple of sentences. This person is Danaya. She made my day so much better after just a small conversation. I did come back down later to drop my girlfriend off to her car and again me and her both were greeted with the same energy that I had received a couple of hours earlier. I do believe that every job and every place deserves someone like Danaya! The amount of joy I received after checking in truly made my night so much better and I wish her all the best! I wish I had asked for the bartender’s name who made me a Caribbean rum punch! I sat down after speaking with Danaya who told me about happy hour, and ask the bartender for his favorite drink since I had just turned 21 a week/ 2 weeks ago. He immediately went to work on the first drink I’ve had out of the many I’ve had in this short time that I enjoyed. I’m not big on Alcohol since I’m just now exploring it but the one he had made for me was amazing. With his cheerful attitude and quickness of the drink I was definitely grateful for him being there! Wish him all the best also! The room was amazing and something not many people realize is how important it is to have such good water while showering. I feel like it’s always overlooked but my shower was fantastic here. The king sized bed I had was like sleeping and a cloud and the channels they had were great to watch. Tv was amazing and everything was clean. The window has an amazing view! This hotel is amazing. From the rooms, to the guest and to the staff that do their best to provide nothing but the best service you can receive. Any hotel can offer a bed to sleep on and a happy hour but none do it better than Sonesta! Thank you to all who work there and I wish you the best in life. And another personal thanks to Danaya, the bartender who served me, and to whoever cleaned my room before and after my stay! I wish nothing but great things for you guys! Please be safe and healthy! ————————————————————————————————— Wish I took more photos to show but the next time I come back I’ll make sure everyone can see the amazing room and service you are getting.

The best hostel in NYC (ps: ensure no food in room!!!!! , otherwise tom & gerry will not make u be peaceful haha, besides fantastic, esp the employees are the best 🤍)

This was the perfect stay! The front desk workers were really helpful and friendly. Luis A. Was the main guy that took care of me and my guest. He was very helpful with extending my stay for an additional night.