New Town Hotels with Wi-Fi

We have stayed here on several occasions and previously wrote a glowing review not long after the property had opened. Our last stay was more like Fawlty Towers. I have sent a private email directly to Maylands Lodge more than two weeks ago and there was no response. I don't know what has happened to Mayland's but I would hate a potential visitor to consider my previous review and make a booking based on how it was then. Firstly our room wasn't cleaned. There were clothing labels and hair on the floor from a previous occupant. The milk in our fridge expired the day we arrived and was actually lumpy. There was only plunger coffee offered. Breakfast was no longer on offer due to staffing issues although we still payed for breakfast as part of the tariff. There was no partial refund or vouchers for breakfast elsewhere or breakfast hamper offered. Plumbing issues in the room next door continued until well after 11pm and then the wind caused the hallway door to bang throughout the night. It was possibly the worst night's sleep I've had since my children were small. We actually considered forfeiting our second night and staying elsewhere to get some sleep. Also the car park was no longer secure and the gates remained open all night. To be honest - I'm unhappy to write such a poor review and that's why I initially sent a private email to Mayland's and I have no idea what is now going on with this premises but we certainly will not be wasting our time and money by staying here in the future when there are such lovely accommodation offerings within the city.