New York Marriott Marquis

The room is very spacious, and the breakfast offers a great variety. The location is fantastic, right outside Times Square! The staircase design is very stylish. You need to swipe your card to go upstairs, and it shows you which elevator number to take. Once inside the elevator, there's no need to press any buttons! The building is very tall, but it feels safe with the railings.

The hotel is right in the heart of Times Square. Downstairs, you'll find all sorts of malls, souvenir shops, convenience stores, and popular restaurants – it's incredibly convenient. Although it's a Marriott property, it definitely doesn't live up to a five-star standard; it's more comparable to a budget hotel in China. The lobby is on the 8th floor, and you're pretty much on your own throughout your stay, with no real service to speak of. The room itself is very spacious, indeed over 30 square meters, so opening four suitcases at once is no problem. However, for those with higher expectations for a hotel, the room facilities and general environment are quite ordinary, especially considering the price isn't cheap at all. Even coming in the off-season in mid-November, it was nearly 3,000 per night.

The location is excellent, with plenty of amenities nearby. The hotel itself is large and has a clean, modern design. While the rooms don't offer complimentary drinking water, you can get water from the lobby. There's also a free ice machine available on each floor.

The location is excellent, making it very convenient to reach all attractions by subway. Upon check-in, an additional destination fee of $41 per night was required. This fee could be used towards purchases at the 8th-floor restaurant and the rooftop view restaurant, but the $41 credit was non-cumulative and had to be utilized daily. The outcome was that no matter how we tried to maximize it, we always ended up spending a few extra dollars each day. This destination fee truly felt like a trap: a shame to waste, but using it still meant additional expenses. Purified water was available on the 8th floor, allowing guests to fill their own bottles. Moreover, the room rate included one complimentary hotel perk voucher per night. During our stay, the perk was a choice of three options: a hop-on hop-off double-decker bus tour, entry to the Natural History Museum, or the Wax Museum. Finally, I must complain about the hotel's amenities. The bedsheets were torn, and the towels were old and worn. This completely shattered my perception of the Marriott brand. Then, there was the final billing process. The hotel's policy was to process payment first, then provide a detailed bill. The issue I encountered was that after paying by credit card, the bill surprisingly included an extra day's destination fee. After I reported this to the front desk, the recalculated bill then *undercharged* me for one day. I truly question if this is a problem with the hotel's billing system or simply human error. Ultimately, I still have to wait a week to receive a refund for the overcharged amount from the hotel.