Soho Grand Hotel

The staff at the hotel is lovely and very accommodating. Leidy (spelling? sorry) at the front desk made sure we were taken care of and made my bday trip extra special. We really enjoyed the location, fun bar, walking distance to two major subway lines. Loved it!

I travel internationally to NY often but decided this time to forgo our usual stays at the chain and, on the recommendation of a friend, booked my colleague and I into the Soho Grand. I’m really glad I did (subject to my later comments) as I love almost everything about the hotel and the location. It is in the most perfect spot in Soho for exploring NY and my favourite parts of NY (I also used to live here). The rooms are beautifully put together, with comfortable beds and linens, marble in charming bathrooms, unique cabinetry and a super fun snack tray! They were too tempting. The bathroom products are incredible and I’m going to track them down to take home. The only negatives I experienced were less than warm welcomes at reception as I had read reviews prior calling this out as a plus. I can’t decide if I should take it personally or not as I may not fit the usual clientele. I’m a boring suit! Also, be warned that the sounds from the very, very fun in-house lounge and bar carries through the hotel. I couldn’t sleep at all the 2nd night and when I called down to reception and was told it would last until 2am, I asked to move rooms. And to their credit they did. But then I had to listen to jackhammers from a nearby construction site all night. Which is why I’ve been up since 3am. Let’s hope I can manage some sleep on my last night tonight! I realise that is out of the hotel’s control but probably something to keep in mind. Finally, I also highly recommend the in-house restaurant for breakfast. It is the most beautiful breakfast room, utterly charming and the service and food was exceptional. I would eat there every morning. I had the avocado toast and it was fantastic. The coffee wasn’t bad either. All in all, a super charming and fantastic hotel option in NY. We will be back, thought perhaps on less busy nights!

The Soho Grand is one of my top three NYC hotels. Friendly, professional, courteous, welcoming. Elegant but never fussy. Old-world but lively. Great rooms. Lovely lobby bar-restaurant. Interesting neighborhood. Great value. Highly recommended.

I've only ever had a great time at this hotel. THANK YOU to the entire team for creating an awesome experience for such a special occasion, the Terrace Suite is incredible, no other hotel we'd rather celebrate at..... We will be coming back!!

Staff is rude but maybe bc it’s nyc not sure

Great hotel

Nice 1930s feel and lots of energy.

The place was dirty, the service was poor and management was horrible.