Fairfield Inn & Suites New York Manhattan/Downtown East Reviews

The location is close to subway (East Broadway) and many attractive places you can reach by walking; Brooklyn Bridge, Chinatown. Room is a little bit small space for 4 people but acceptable. Breakfast is good for free complimentary. Staffs are helpful.

very small rooms with small beds , no service and staffs are also very dry . breakfast options very limited

nearby China town with different restaurants clean room and dining areas staff are also nice with smiling faces everywhere but parking is really troublesome, very difficult to find a spot to park the car, to unload my luggage and pull into the hotel, especially during a rainy day, if there is a covered area for parking and luggage unloading, that would be really helpful. the hotel seems not prepared for tourists with self-driving car

Good hotel in great neighborhood, very clean and service was great as well.

I booked the Fairfield Inn for a last minute stay in Chinatown and the room is awesome! The room is very clean and tidy and of decent size. There's plenty of room to lay your luggage and personal belongings down and still have room to walk around. There is also an iron and coffee maker so you can stay in and get comfortable. There are plenty of restaurants and nightlife steps away from the hotel. There is also a Chinese supermarket if you need to purchase snacks and goodies to munch on. I highly recommend this hotel for all it has to offer in Manhattan!

Very nice , room organized and beautiful view of outside , breakfast so good 😊

Facilities: Very good, but the hot water is not hot enough. The staff came later to solve the problem. Hygiene: very clean Environment: Surrounded by Chinatown, there are a lot of delicious food. There is a Guanyin statue opposite. It looks very safe hahaha Service: good

Service: Very poor, disgusting 💩, maybe they are bullying us Chinese. We booked two deluxe twin rooms on Ctrip and it has been confirmed, but they only gave one room, and the other one has to be in another hotel. Go, the distance is very far, we don't accept it, they said if we don't accept it, we will give up. They also said that they don't care that we booked on a third-party platform, even if we have a confirmation letter, the attitude is very bad, I asked her Because we are Chinese? She kept silent and kept clicking on the computer. Later, she told us that we could only get a single-bed room. She was exhausted and had no choice but to accept that it was already very late and had no choice but to make a bed on the floor. I hope Ctrip can help us find justice.

The room is very small. Apart from the bed, there is only a 70-centimeter-wide aisle. Since we were staying for three people, we chose two 1.5-meter-meter large bed rooms, but they were too small. I chose a hotel in Chinatown for convenience, but because the hotel faces the street, it is noisy at night. The main reason is that there are too many vehicles passing by. The hotel's breakfast is relatively basic. Basic bread, a fruit and milk coffee. You can eat enough, but don’t expect too much from the taste. The only thing worthy of praise is that there is a Chinese supermarket below the hotel, which is more convenient for shopping.

Very very satisfied

The room is clean and there is breakfast, which is really good in Manhattan. Hot water is also available on the 1st floor. The service at the front desk is warm and thoughtful. The safe is at the front desk, keep the key yourself.

Excellent hotel with friendly staff Excellent breakfast Hotel very well located...20 minutes walk from Brooklyn Bridge...20 minutes by metro from Times Square No unpleasant surprises on the bill, no deposit or tax fees

Not bad but quite noisy. Service not great.

The room is clean and tidy, and the service attitude of the staff is very good. The location is not far from the subway station and Chinatown. It takes only a few minutes to walk there. The breakfast is Western style. For those who like Chinese food, there are many Chinese restaurants nearby. The only thing is that it is a bit noisy when the train passes by bridge time